We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn West – reviews, photos

2.0 of 5
77 South Radnor Dr., Pueblo West, CO 81007-2841
Hotel amenities
Comfort Inn West
Comfort Inn West
Comfort Inn West
Comfort Inn West
Comfort Inn West
Comfort Inn West
Ranked #1 of 2 hotels in Pueblo West
3.0 of 5 stars 16 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

16 reviews from our community

    Trip type
Traveller rating
    2
    5
    2
    0
    7
Date Rating
London, United Kingdom
1 review
“Not A Bad Place”
5 of 5 stars Reviewed 11 January 2011

I was visiting Pueblo West, and arrived the day after Boxing Day and Left on 3rd Jan 2011. Check in was quick and smooth, the front of house area was well laid out, clean and tidy with plenty of free newspapers to read if you wanted to. I found that the rooms were clean and tidy (not used to having a microwave in my hotel room) and the fridge was ice cold. The bathroom was also ok. Not sure about having a washbasin in the main part of the room, but once again it was clean. The room only got cleaned twice during my six day stay, and that was due to me being lazy the first couple of days, try to get over the jet lag. Even though I was out of my room at 7am on my second to last day, it did not get cleaned then, so I presumed it must be some sort of hotel policy not to clean the room the day before check out. The Polish owners were OK, and I did not get shouted at whatsoever, in fact the guy spoke so softly it was hard to hear him. The guy on the desk during the day was also really cheerful and polite. I did not use the pool facilities so cannot comment on those, and the breakfast was always there ontime and in buffet format. I thought that this hotel was fine for me, but one thing let it down. My flight home to UK had been changed to 2330hrs on my day of checkout. I did not really want to roam around Denver airport all night, so asked for a late check out. I was told I could only have until 1200hrs. I think that had this hotel been closer to an airport, then it might have been more accomodating. The owners probably do not get many long haul flyers coming to their part of Colorado. In all I enjoyed my stay, and the fact my friend lived just down the road, that helped as well. Would I stay here again, yes I would. You get left alone and not bothered, and its rubbish about the extra towel business. I got one after asking nicely.

  • Stayed January 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask norbrecks about Comfort Inn West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock, Texas
1 review
“rude, unprofessional, obnoxious, harsh, English as second language”
3 of 5 stars Reviewed 16 December 2010

We were at this motel due to a family emergency and these people didn't help with our stress factor. The owner and his wife were rude, curt, and very unprofessional.

  • Stayed December 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask MeandMine2010 about Comfort Inn West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meade, Kansas
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Well worth your stay.”
4 of 5 stars Reviewed 19 September 2009

Hotel was well maintained and friendly staff. Enjoyed our stay there. Pool was great.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kansascem about Comfort Inn West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft. Worth
1 review
2 helpful votes 2 helpful votes
“Rudest People I've Ever Met"”
1 of 5 stars Reviewed 27 July 2009
2
people found this review helpful

I agree with many of the other reviews. The staff of this hotel are obnoxious (desk clerks) and the owner and his wife are two of the RUDEST people I've ever met! The owner (who is Polish and barely speaks English) also tried to yell at my children while in the pool. I intervened. He actually tried to blame my children for ruining the ceiling of the pool area (plaster was coming off the ceiling from weeks/months of disrepair) because they were splashing each other in the pool.
In this small town, there are few options and entertaining children in their pool area was one reason we chose to have our family stay in this hotel for the reunion.
The owners wife "barked" at me when I asked for additional towels (it seems she doesn't like to clean rooms when her staff fails to show up for work), she never smiled, and this couple truly seemed to dislike providing service to anyone.
However, they did "spy" on the day shift desk clerk when he was checking our relatives in, and then turned around and yelled at him for offering an extra room key.
Rooms were clean, but you had to go to the front desk every morning after breakfast because they set the rooms to lock and keys need to be reset. Then they got angry at having to re-key your room. There were only 19 rooms rented that weekend (out of 49) and 10 of them belnged to our famiy members.. The general concensus was that this hotel was "the only option"...but none of us would recommend it to visitors!

  • Stayed July 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Outoftowner1 about Comfort Inn West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pueblo West hotels

Clarion Inn & Conference Center
4 of 5 stars
Show Prices ABS:HotelCheckRates-d85133?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Holiday Inn Hotel & Suites Pueblo
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1139053?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Denver
1 review
1 helpful vote 1 helpful vote
“Will never stay their again!”
1 of 5 stars Reviewed 22 July 2009
1
person found this review helpful

I had the worst experience on a recent stay. The clerk who checked us out was rude and very unprofessional. The place advertises that they accept AAA members but won't honor the card unless you show it when you check in and not when you check out. I also had reserved a room for a family member who had an emergency and could not come at the last minute and thus I missed the 24 hour cancellation window. When I tried to talk to the front desk about this, there was no compassion whatsoever but instead quite a bit of hostility. We were there with a large group of 8 different families for two nights but this did not seem to matter to them, just getting their no show fee! Never again!

  • Stayed July 2009, travelled with family
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask disgustedDenver about Comfort Inn West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Comfort Inn West also viewed

Wingate by Wyndham Pueblo
4.5 of 5 stars 71 Reviews
Pueblo, CO
Show Prices ABS:HotelCheckRates-d85125?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
SpringHill Suites Pueblo Downtown
4 of 5 stars 46 Reviews
Pueblo, CO
Show Prices ABS:HotelCheckRates-d1156646?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Comfort Inn Pueblo
4 of 5 stars 29 Reviews
Pueblo, CO
Show Prices ABS:HotelCheckRates-d85138?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 2 hotels in Pueblo West, ranked by popularity »

Been to Comfort Inn West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Inn West

  • Comfort Inn Pueblo West
  • Pueblo West Comfort Inn
Address: 77 South Radnor Dr., Pueblo West, CO 81007-2841
Price range (per night):* INR4,145 - 5,769

Owners: What's your side of the story?

If you own or manage Comfort Inn West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Inn West
Show the lowest price for this hotel (from our partners)
Show Prices