I called to St. Elmos to ask about pricing and spoke with the owner of the property who quoted me a total price for a two night stay. However, I first needed to check with my wife to before I confirmed the reservation. When I called back later that evening and tried to book the room and rate, the hotel manager said that the owner was new and that he made a mistake and that the price would be significant greater. When I tried to explain that the owner already quoted me a price she said that he was wrong and that it didn't matter what he told me, they absolutely were not going to honor the price. I asked her to have the owner call me but I never received any phone calls back or a follow-up. The clerk was extremely rude and condescending. There are tons of great places to stay in Ouray so avoid St. Elmos. They clearly don't want your business!!
