We booked two nights on this place. When I made the reservation I made a mistake and booked this hotel when I meant to book the super 8 twin peaks hotels I called to ask if we could cancel or move our reservation to the other super 8 they said no so we decided to stay there. When we first arrived the guy that checked us in had no idea what he was doing he had to call someone on the phone for everything after 15 minutes he checked us in, I had reserved a king size bed he gave us a queen i called and he changed our room to a king size bed when we first walked in the room it smelled like smoke i asked him if it was nonsmoking and he said "it's supposed to be" the bathroom smelled like smoke the whole time and it was old and not clean not to mention the sheets and bed smelled like smoke too and our room was on the "nonsmoking floor (2nd) only half of the channels worked on the tv, the furniture was falling apart we didn't even used the table in the room because we were afraid it was going to break and we would end up paying for it, the bathroom door would not lock, bar next door was very loud all night, the next morning i asked for housekeeping service and the housekeeper told the manager that my husband had refused the service the manager went up to the room and talked to my husband when the housekeeper saw him she said she had gotten confused with another room. for our second night the rest of my family coming from another state joined us when we went to the front desk to see if there was another room available the lady seemed to not want to give us a room first she asked how many people we had staying in the 2nd room we explained to her that only 3 people would stay in each room when we were ready to go to bed we unfolded the sleeping sofa in our room and it was filthy it seemed like it had not been cleaned in years it had dirt, hair, gum, food there was even coins there it was just awful so my sister decided to sleep in the sofa without having to unfold it since it was for one night only we asked the front desk for extra blankets so we could use them to cover the sofa and he said there was no blankets we were getting ready to get another room when he came up to the room with a blanket. These people made us feel like we were not wanted there working as a receptionist myself I know that these people have no idea what customer service means the hotel was not worth the price I will definitely not stay here again it has been the worst thing I have spent money on. If you want to have a nice, clean, place to sleep do not stay here.
- Super 8 Longmont
- Super Eight Longmont
- Longmont Super 8
- Longmont Super Eight
