We have stayed at this hotel before and returned for New Year's eve. We like the hot tub in the room. The room is clean, the tub is nice. It is small but relaxing, however I always leave feeling like I didn't quite get what I paid for. I can't quite put my finger on it. There are several Choice Hotel brands, and I guess I expect the Comfort Suites to be a little more classy. I have stayed at them in many different places and they are all about the same. I guess they are just pretty much a budget motel. The CRT tv's in the room are old. We tried to watch the ball drop from Time's Square. The picture was dark. The climate control in the room needs updated. Thermostat control would be nice instead of just the old wall/window unit that blows the curtain out over the bed. The room has a fridge and a microwave. the king bed was nice and comfortable. They do have free wi-fi.
As for the breafast, forget it! I would say, skip it and go across the street to Denny's, and I never eat at Denny's. The selection is bad, the juice dispenser didn't work. The coffee carafs were not kept full, the whole place just looked dirty. The worst part is there were people running around in their pajamas, with socks and no shoes. Come on people, you are in public, at least get dressed and comb your hair or go somewhere you can get room service. One woman let her dog loose in the lobby and it came in the dining area and started sniffing around the food counter and people's tables. I thought dogs were supposed to be leashed in a hotel. The whole experience just is not worth it for a "free" breakfast.
Bottom line, the hotel is OK, just skip the free breafast.
- Comfort Suites Lakewood
- Lakewood Comfort Suites
- Southwest Comfort Suites
