I was hesitant to stay here because of the negative reviews, but it was the best location for my trip and in the price range I wanted to pay. It's a two-star hotel at best, and that's mainly because of the age of the property. It looks like upkeep was put hold at some point in the past, and it really could use a a major renovation. There's one small, slow elevator, so your best bet is to use the stairs. They could use more parking. But since I wasn't expecting the Hilton, I don't have any serious complaints.
My room was clean and everything was in working order. Maybe older and a bit worn, but I didn't see any obvious stains or damage. The dishes and silverware were very basic, but clean. The enormous room took days to heat up with the baseboard heating system, though -- I don't know when anyone last stayed in that room, but the thermostat was turned all the way down. That's my one major complaint. Yes, the beds are hard, but that didn't bother me much.
I had no problems with the internet (when you first use it, it says something about a fee, but hotel staff told me that you're not actually charged). Also, staff were very friendly and helpful, even when I lost my key. I didn't encounter any noise problems during my stay, but it was during the middle of the week, not the weekend, if that makes a difference.
I would recommend this hotel, but not to everyone. I think it's best if you're really trying to save some money on shorter, non-vacation stays. If you're on vacation, you'd likely be more comfortable at another place.
- Extended Stay America Lakewood
- Extended Stay Lakewood
