The hotel is not bad, it needs a remodel extreamly soon.
What I didn't like as a platinum SPG member is that at check in I was tired and didn't really pay attention of my upgrade or the check in gift.
Well I got no upgrade, no gift, no club level access.
When I asked for it at the front desk the women starts telling me that they don't have my SPG number on file when I know it's there because I can see it in my reservation then she gives me acces to the club room but no offer for an upgrade or anything else.
I was only staying there because I'm trying all the SPG Denver hotels to see where I can get the most of my status. I'm at Denver at least once a month so it makes sence for my to test around.
Well I know I'm not coming back to the Sheraton Denver West.
- Sheraton Lakewood
- Lakewood Sheraton
