I was here for two nights and found that it was an average hotel. The staff were very friendly, and the breakfast had variety and was not stale. The room was just a room. The bed was fine, the pillows were a bit lumpy. The towels were starting to get frayed on the ends and the faucets in the shower stalls need to be updated. They were cleaning the pool, which is fine because I generally do not use the pool when I'm on business. It would have been nice to have an onsite fitness centre, and it was my own fault for not checking before I booked. There is nothing wrong with it, but was an average hotel.
Room Tip: Stay on the top floor (3rd floor). You hear everything if someone is above you.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 January 2012
We truly appreciate you choosing to visit us at our Holiday Inn Express here in Greeley, but I am a little disappointed we were not able to "WOW" you and deliver an unforgettable experience! Our front desk, breakfast, housekeeping, and maintenance teams work exceedingly hard to provide you with nothing less than the ultimate stay every time. We are constantly updating our linen and pillow supplies to give you a perfectly comfortable stay, and I'm sorry these amenities in your room were not up to snuff. It is regrettable that we can't always change them out before they become an issue, but I appreciate you letting us know how we can improve. Although we don't have an on-site fitness center, all of our guests get free access to a beautiful, full-size fitness center that is less than five minutes away by car and I would love to have you come back again so we can show you all the wonderful things you might not have experienced your first time in Greeley! Thanks again for being our guest, please contact the management team at the hotel if we can ever do anything more for you again--We'd love to see you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC