My children and 2 of their friends stayed her 7/18-20 because of it's low rates and ability to accomodate 5 people with a kitchen. When I made my reservation and told the person that there would be 1 adult and 4 children in the room, her response was "who did that to you". When I called a few days before to verify the accomodations and asked how many the unit slept, her response was "I hate that question." When we arrived I mentioned that I detected the smell of cigarette smoke in the Lobby and wanted to make sure our room was non-smoking. Her response was "no one smokes in the office, except for 1 person and she's off for the the next 2 days and isn't even that heavy a smoker." Our unit had 2 small bedrooms without nightstand or any drawers and no closet doors and a living room/kitchen combo with a sofa sleeper. It was extremely hot in the unit at 6:30 pm, as it was in the 90's that day, however none of the windows had screens and some of them didn't open and the small air conditioner never cooled down the bedrooms. I was assured that the kitchen was "fully stocked" with pots, pans, silverware, etc. There was a single frying pan, no bowls, no pots and enough silverware for 3 people. The refrigerator was set at 1 when we arrived and was finally cool enough to put our food in when we left. The hairdryer was broken, the toilet didn't flush consistently, we were given 3 towels for 5 people and not all of them were clean, there were screws sticking out of the floor, there were cigarette burns in the sofa, the sofabed mattress was torn and so thin you may as well slept of the bare metal. All these things were discovered after the office was closed. When I checked out, I gave the front desk person a list of the repairs and wasn't offered an apology let alone a discount. I was so flustered that it didn't occur to me that I never received a receipt for the room charge. I orginally thought it was a good deal, but that wasn't the case.
Room Tip: Front of hotel faces busy street and back faces highway. Not all the windows open and none of them h...
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