I did not even get the opportunity to stay at this bed and breakfast. I made reservations with the owner over the phone for the Ranch House in July. She promised a confirmation email and told everything was set. When I did not receive the email, I called to confirm all was ok. Her husband was incredibly rude to me, saying that she doesn't sit in front of her computer all day sending confirmation emails. I told him I understood that that I just wanted to ensure there wasn't a problem. A few days later, I still had not received a confirmation, and called again to verify. I was told the owner would call back, but I never received a phone call or email. Today, I called once again and left a message on the voicemail to please call me to confirm the reservation, as it was my 3rd attempt to contact them. I am still in shock over the phone call I just received from the owner, yelling at me for leaving that message, telling me that they never send confirmation emails more than a month in advance "especially for just one night" and that perhaps we should not stay there after all. Needless to say, I canceled the reservation. I am in total shock that someone who runs a Bed and Breakfast would treat a customer in such a manner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 December 2011
We are so sorry that you had such a bad experience. There are new managers at the inn and we would love for you to give us a 2nd chance. Please feel free to contact us so that we can give you an amazing experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC