I Googled hotels in Glenwood Springs and happened upon this hotel. The photos of the pool area drew me to it immediately. I looked up prices and almost booked online, but decided to call the hotel directly. Solomon was so friendly and didn't even laugh when I asked silly questions, like if there was a separate admission fee to the pool, lol. (From the photos online it looked like a mini-water park, and I wanted to be sure there were no surprise costs.) Really the phone call sealed the deal for us due to the friendly customer service Solomon offered. The three days & two nights we stayed went much the same- I felt like a valued guest and was treated like one.
My children (ages 7, 5, and 3) looooooved the pool. It was a teensy bit chilly for me but they didn't care. They have a large hot tub that children are welcome in as well, so they spent a lot of time hopping back and forth while I watched from the hot tub. The waterslide & pool kept them entertained for hours.
The room was very spacious for a "double queen" with a pull-out sofa bed. Lots of floor space. Good bathroom size, too. Though the room wasn't luxurious, it was immaculately clean which means everything! You know what I'm talking about: one gross clue of sloppy housekeeping is likely to ruin your stay, even in a 5-star accommodation.
We loved the Adventure Cavern mountain town! It was definitely chilly and had snow on the mountain (November 22), so if you travel around this time pack snow boots and gloves if you plan on visiting this attraction. The views were breathtaking, and the tram ride alone would be worth a visit (especially with the 50% off coupons the hotel gives you). We opted to do the alpine coaster, 4-D "movie' and laser tag and our children loved it. I'm not sure teenagers would love the inside activities as much as our younger ones did, though. Going early in the morning mean we had the alpine coaster almost to ourselves, hint hint. Get the unlimited pass if you're going to do it (we thought we'd just do the tram ride but quickly changed our minds after going down the coaster once).
If you're looking for a luxurious getaway as a couple, I'm not sure this is what you want. But for our family, it was PERFECT. We are so happy that we chose Hotel Glenwood Springs and definitely recommend it to other families. I cannot say enough about the customer service and would come back again!!
Room Tip: End of hall room was great. Request a sofa bed if you have 3+ kids.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC