This hotel is in a nice location near all the activities that revolve around Glenwood Springs. We checked in and I received a voucher to purchase a free drink from their little "market place" food area. Many Marriott hotels offer this to Gold members, which is fine. I tried to use to get a bottled water the next day, but the receptionist said that the voucher could only be used the same day it is given. Long story short, she was splitting hairs over a $3 bottle of water....for a gold member. It still befuddles me how these hotels neglect to train their staff to do the small things right and ALWAYS go the extra mile (or inch even) for gold and platinum members. When I return to Glenwood Springs again, what motivation do I have to stay here again?

The main lobby is very inviting with simple modern decor. Arriving late at night, the front desk staff were friendly and helpful. When requesting a rollaway bed for our third child, the night manager simply upgraded our accomodation to a deluxe room with a hide-a-bed sofa. We were very pleased with the look and feel of the room - modern, neat and clean. Overall, I'd recommend the Courtyard Marriot to passers-through, or Glenwood Springs area destination vacationers.

Looking for peace and quiet in the mountains with my wife, and the Courtyard by Marriott delivered. Front desk was great and service at the bistro was quick and food was good. Everything in the place was very clean. We've stayed here before and had a good experience each time.

Driving through the mountains during a snowstorm and needed a place to stay. The rooms were clean and looked great. The front desk was very accomdating and service was great. I will try to make this a destination instead of a stop over.