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Residence Inn by Marriott Glenwood Springs – reviews, photos

3.0 of 5
125 Wulfsohn Rd, Glenwood Springs, CO 81601
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Residence Inn by Marriott Glenwood Springs
Residence Inn by Marriott Glenwood Springs
Residence Inn by Marriott Glenwood Springs
Residence Inn by Marriott Glenwood Springs
Residence Inn by Marriott Glenwood Springs
Residence Inn by Marriott Glenwood Springs
4.5 of 5 stars 79 Reviews
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79 reviews from our community

What travellers say about this hotel
  • New hotel(6)
  • Bedroom suite(5)
  • Very comfortable(5)
  • Hot springs(4)
  • Indoor pool(4)
  • Fire pits(4)
  • Full size(3)
  • Few months(3)
  • Friendly staff(3)
Traveller rating
    56
    17
    2
    4
    0
Only show reviews for Family (40) | Couples (21) | Business (6)
Date Rating
Broomfield Colorado
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“great hotel”
5 of 5 stars Reviewed 10 February 2012

Stayed one night, friendly staff, great buffet breakfast. Across river from I70

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jason Keenan, General Manager at Residence Inn by Marriott Glenwood Springs, responded to this review
27 February 2012
Dear Tooth-Fixer67,

Thank you for taking the time to review our hotel. We appreciate you choosing the Residence Inn by Marriott and look forward to the next time you are in town.
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San Diego, CA
Top Contributor
62 reviews 62 reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
“New and comfortable hotel”
4 of 5 stars Reviewed 22 January 2012

My family and I stayed at the RI Glenwood for one night while driving from San Diego to Boulder. We didn't stay long - just the night as we needed to get back on the road.

The hotel was clean and comfortable. The front staff was friendly and helpful. While I didn't have the opportunity to take advantage of the mini-kitchen, it was well supplied and I think it would be quite convenient for quick meals. I plan to return to Glenwood Springs in the future and spend more time there - it seems like a really beautiful place and I would definitely stay at this property again.

My only issue during this stay was the noise in the morning being right across from the elevator (it actually woke my son up who was on the sofa bed - and, he sleeps pretty hard). I will ask next time for a room away from the elevators. I also agree with a previous reviewer regarding how busy the breakfast area is and how it was challenging for the staff to keep up with the demand.

Room Tip: Ask for a room away from the elevators.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jason Keenan, General Manager at Residence Inn by Marriott Glenwood Springs, responded to this review
24 January 2012
Dear VWC_SD,

Thank you for the valuable feedback. We will continue to strive to provide superior customer service and facilities for all our guests. Hope your travels are safe and look forward to accommodating you in the near future.
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Hampshire, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Would be a Five if...”
4 of 5 stars Reviewed 30 December 2011
3
people found this review helpful

It weren't for the inconvenience of waiting for the food to be refilled. Let me first say that this hotel is beautiful, super clean and quiet, and the front desk staff (especially Gregg) couldn't have been any more attentive or pleasant. They very much care that their guests are enjoying a great experience. So, the "service" rating below mostly reflects just the food service. I wish I could separate the food service from the hotel service, but I can't, so I blended the two.

On Tuesday - Thursday, the hotel offers an evening social event, from appetizers to dinner! The food is good...it's just that the kitchen staff couldn't keep up with the demand. Same thing at breakfast (which is free). A bit disorganized.

That said, we've stayed in several Glenwood hotels. This is the BEST by a mile! This has definitely become our favorite Glenwood hotel.

Room Tip: Choose a room on the fourth floor in the back. A beautiful, serene mountain view!
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jason Keenan, General Manager at Residence Inn by Marriott Glenwood Springs, responded to this review
3 January 2012
Dear Slp322,

Thank you for taking the time to review our hotel. All of us here at the Residence Inn are thrilled that you enjoyed your experience. Our management staff is looking into possible solutions for better and quicker service during peak breakfast hours during sold out periods. I appreciate your candor and look forward to improving on this issue during your next stay. Best Wishes for a Safe and Happy New Year.
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Cedaredge, Colorado
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“We checked in, we checked out!”
2 of 5 stars Reviewed 29 December 2011

My husband and I were syaying here about 3 times per week on business but were forced to switch to the courtyard due to cleanliness, but on the 12/28 thought we would try it again because we were with our daughter and thought the 2 rooms would be nice. This hotel need some serious quality control the room was filthy! I dont think the staff had vaccumed in some time my daughters socks were loaded with dog hair, the doors were loaded with grime, so at 9:15pm we checked out and went to the courtyard. We have made multiple complaints to no avail so we wont be back!

  • Stayed December 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Keenan, General Manager at Residence Inn by Marriott Glenwood Springs, responded to this review
3 January 2012
Dear DJSRIZZ,

First off I want to personally apologize for the room cleanliness issue you encountered upon checkin. I have held a special session meeting with all my department heads to ensure this does not happen again. Superior service and room cleanliness has been our foundations as we maintain our #1 ranking on TripAdvisor. In this instance we did not live up to our high standards. When you are in the area again please contact me directly and I will ensure that your experience exceeds all expectations. Best wishes for a Safe and Happy New Year
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New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Ski Trip”
5 of 5 stars Reviewed 27 December 2011

I just got back from four great days staying at the Residence Inn. The staff are tremendously helpfule from getting groceries to helping with restaraunt information. Everyone was cheerful and enthusiastic. The free breakfast was fantastic and varied. The rooms were great as was the price. They put a lot of thought into how the main area was set up so it was very functional. As mentioned even the desk chair was a real office chair rather than some knockoff. This is a great location to go to either Aspen or Vail and still have money left over when your vacation is done.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Residence Inn by Marriott Glenwood Springs

125 Wulfsohn Rd, Glenwood Springs, CO 81601
Price range (per night):* INR7,448 - 10,671

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