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Hilton Garden Inn Fort Collins – reviews, photos

3.0 of 5
2821 E Harmony Rd, Fort Collins, CO 80528
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Hilton Garden Inn Fort Collins
Hilton Garden Inn Fort Collins
Hilton Garden Inn Fort Collins
Hilton Garden Inn Fort Collins
Hilton Garden Inn Fort Collins
Hilton Garden Inn Fort Collins
Ranked #9 of 30 hotels in Fort Collins
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    22
    13
    1
    1
    7
Date Rating
Colorado Springs, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Stay!”
5 of 5 stars Reviewed 13 February 2012

We are in the midst of wedding planning for our daughter and her fiance. We were supposed to go up to Fort Collins just for the day on Sat., Feb. 11, but the threat of bad weather made us decide to go up on Friday night as we had several appointments already arranged and we wanted to be sure to be able to get there. We picked the Hilton Garden Inn at the last minute and were very pleased with our choice. The front desk person (Chuck) was quite helpful and pleasant, there were chocolate chip cookies when we arrived and the lobby was very welcoming. Our room was very clean and inviting. My husband had some work to do while we were there and the desk and chair were both comfortable for him and the internet access was great. Our breakfast was fresh, hot and delicious. We'd stay here again anytime!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great Location when visiting Fort Collins”
4 of 5 stars Reviewed 30 January 2012

Easy to find, very clean and modern. Location felt almost brand new. Enjoyed my stay for the weekend, staff was pleasant, breakfast was as expected.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Angie Harper, General Manager at Hilton Garden Inn Fort Collins, responded to this review
1 February 2012
Thanks for taking the time to post on Trip Advisor. We appreciated the comments and look forward to seeing you again soon!
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San Antonio, Texas
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Nice Place to Stay”
5 of 5 stars Reviewed 24 January 2012

I've stayed here multiple times through 2011. The hotel staff have always been helpful and the rooms always clean. It is a Hilton property so what can you not expect. Breakfast can get a little caotic so give yourself pleanty of time if you will eat down stairs for breakfast. If you are a Hilton fan I'd stay here before the Hilton Downtown.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Angie Harper, General Manager at Hilton Garden Inn Fort Collins, responded to this review
1 February 2012
Thank you for the comments. We realize you have many choices when traveling and we appreciate you choosing us! See you again soon.
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Sioux Falls, South Dakota
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Hilton Honor Diamond”
1 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

The Hilton Garden Inn in Ft.Collins has to be the rudest, most unprofessional Hotel I have ever stayed at. With the exception of Amanda and Sean (Front Desk) my stay was a nightmare. I travel and do interviews every week and stay primarily with HGI. My profile contains the words Need Interview Room or Interview Area. It helps if they actually read your profile. When I checked in they said no meeting rooms were available but I could Interview in the Lobby. After Interviewing Monday and Tuesday I was settting up for my Interviews on Wednesday and the Ast. General Manager approched me and said I could not interview in the Lobby. In discussion I said I was shocked that I couldnt Interview in the lobby and that it was a poor way of treating customers. I also said its a poor way for people to keep their jobs especially in a Customer Service Industry. When talking about where I could interview he said he would talk to the General Manager, she came out and said I want you out of here now! You threatened my employee. That is not true but who is she going to back. I had a interview in 10 minutes and proceded to check into the Cambria Suites who from the moment I arrived gave me the service I normally get at most Hilton Garden Inns. Advice-Stay away from the Hilton Garden Inn in Ft. Collins. By the way please read the reviews from others and see just how many talk about good customer service. They are the worst!

Room Tip: Avoid this Hotel if you want good Customer Service especially if your a Hilton Honor Member
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  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 review
“Will not ever stay here again”
1 of 5 stars Reviewed 27 November 2011 via mobile

Came to stay here because of past great stays at Hilton Garden Inns across the country and because of the 100% smOke-free policy. At 11:30 pm my room on the fourth floor was inundated with cigarette smoke and we have been trying to call the front desk for 25 minutes and no one has answered. Am extremely disappointed with my stay here.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Angie Harper, General Manager at Hilton Garden Inn Fort Collins, responded to this review
28 November 2011
Thank you for taking the time to express your opinions on Trip Advisor. I am very sorry that your recent stay with us was not great one. We are 100% non smoking, however, on occasion we will have someone ignore that fact and smoke anyway. I understand my night auditor did offer to move you to another room but you declined. I do hope you will give us another chance and stay with us again on your next trip to Ft Collins. Happy Holidays.
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Additional Information about Hilton Garden Inn Fort Collins

  • Hilton Fort Collins
  • Fort Collins Hilton
Address: 2821 E Harmony Rd, Fort Collins, CO 80528
Price range (per night):* INR5,881 - 7,617

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