We found this hotel online and thought it sounded nice. We were in town taking care of some family medical matters. I called and the people were helpful over the phone. When we showed and checked in we went to walk to our room. It was an older room, has no AC (not sure how often you need it there) and had some antique furniture. It was a honeymoon suite. I can say for sure if it were my honeymoon and this is what I showed up to, I would be let down. It was a little worn out. Antiques are great, unless they feel more like old things picked up garage sales and put in there. All this though, I can get past...
We had left our things in the car and went to go get them. While waiting in the hall we heard a lot of noise. It was the housekeeping staff. A group of t-shirt and jeans wearing college age kids. They were complaining about a guest. "I hate when people..." is the line being shouted from one to another. It didn't stop there, they carried on and on. Mind you, they had seen us standing in the hall waiting on the elevator.
We let the young girl at the front desk know. She seemed oblivious. "Oh really, wow, we have had lots of complaints on them today..." REALLY??? She literally laughed and said "They must be having a bad day."
We let her know we wouldn't be staying. This place is not for someone who wants a clean room. It's not for someone who wants friendly or professional staff. I couldn't have been more let down by the whole experience. I spent a total of about a month in Fort Collins, and stayed at a handful of places, I suggest you find a cheaper room at chain on the south side. New hotels off Harmony. The Cambria Suites is where we went after being let down at the Armstrong.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC