I booked a condo for 10 guests. After driving about 11 hrs, we arrived about 6 PM only to find that no one was available to give us a key to condo. There was a phone outside in the weather with a number to call. I made several calls and got the same recording each time. I left messages but never got a response. I talked to the manager in the Sow's Ear. He explained he was not affiliated with the Lodge. However they did attempt to contact the person on duty but to no avail. About 11 PM, the brides mother offered us a room with 3 beds that had reserved for family who would not arrive until the next day. The rest of my party went to bed. I stayed up to greet my nephew from NY about 1AM. Shortly after the person who should have answered my calls arrived to turn out unnecessary lights. He denied receiving the calls but then looked at his phone and said, "Oh, there they are!" He asked if I wanted condo then. This is 7 hrs after we arrived. The next day he was extremely rude. He said we wouldn't be charged for the room we slept in. He refused to attempt to make amends. He made rude sexists and age related remarks. I asked for a refund which he gave and we went into town and rented at the Comfort Inn, lower price, excellent accommodations. We were removed from the rest of the wedding party but we stayed with polite, helpful staff. I would not consider a return to a place that tolerates such inadequate customer service.
The Sow's Ear served an excellent dinner for the reception. Their service was also excellent. I understand why they said several times that they were not affiliated with the lodge just renting space.

My family has stayed in several condo's in the Durango area and Silverpick's staff, location and overall vibe always makes our Colorado trips a real pleasure.

We have had the pleasure of staying at Silverpick several times over the years and it is a joy to return. The only caution is choosing the room/condo carefully. We once were placed in a one bedroom condo on the South side of the complex, with windows and deck facing the parking lot (although we were told the view was of the San Juan National Forest - more cars than trees). We were disturbed all night with car headlights shining directly into the bedroom. Units on the East side get a fair bit of highway noise. Try to choose a unit in the back (West), with views to the North for both the best views and least noise. The West-view units are also very quiet once you get away from the end unit at the parking lot, but the view is that of the forest, not mountains. When I travel to the mountains, I like to have that mountain view so have learned to ask for it.

Otherwise a great location, excellent on-site restaurant and close to events at the ski resort, like Music in the Mountains. Great quality for the money.

Our condo was nicely furnished and had all the comforts of home. lots of trails leave right from the lodge. Off the road and very much in the trees and mountains. Only one mile to the ski resort, close enough but far enough to not be in the noise and traffic. The Sow's Ear restaraunt on site is excellent. We would highly reccommend this to anyone wanting to get away to the mountains.