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Quality Inn Denver – reviews, photos

2.5 of 5
3975 Peoria Way, Denver, CO 80239
Hotel amenities
Quality Inn Denver
Quality Inn Denver
Quality Inn Denver
Quality Inn Denver
Quality Inn Denver
Quality Inn Denver
Ranked #71 of 147 hotels in Denver
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    5
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    5
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Date Rating
Durango, Iowa
1 review
1 helpful vote 1 helpful vote
“Great place to stay!”
4 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

I stayed there in october and when i got there i was greeted very warmly by guest services. She had a great smile and was very helpful when we got into a little snag with directions and boarding passes. her name was Ky and we were very happy she helped us out! i hope she is there when we stay again.
thanks
steve

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Junction, Colorado
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Update of Previous Review.”
3 of 5 stars Reviewed 4 September 2011

They have installed new Cisco wireless access points throughout the property so wireless should be better for those who have had an issue in the past. Look for them mounted over the walkways - easy to spot since they have all the "normal" lights on them.

I've stayed probably an additional 6 or so nights since my original review and not much I can add to it. Great, helpful, friendly, and polite staff. Incredibly good housekeeping staff, better than places 2-3X the price. Maintenance staff tries to keep up and it shows - every little thing I have ever pointed out about my room or the property is always fixed usually while I'm there. But.... the property is old and is wearing out. A partial refurb (not all items need replacing) of the rooms would be nice - and there's evidence that's occurring. You can tell the ownership/management tries hard.

I tried the outdoor pool this summer. Nice. Again it's clean and well kept as are the grounds here. Every morning you see staff going around sweeping up the butts, etc.

This is a property you will like or dislike, I cannot imagine being neutral on it. You have to try it for yourself.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
1 review
“Perfect...I'll be back!!”
5 of 5 stars Reviewed 3 September 2011

I am a business traveler and am in Denver every other week.

I was pleasantly surprised with how clean the rooms were. Everything I needed was available at my fingertips.

The customer service was outstanding with smiles and courteous service from the mangagement down to housekeeping.

The General manager ( Lane Huntley ) is running a fine tuned operation. He was available and went above the call of duty to make my stay comfortable.

I can't wait to return to Denver.....Thanks Quality Inn!!!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, UK
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Beware! Check your credit card before you leave!”
1 of 5 stars Reviewed 28 July 2011

We had a very bad experience at the Quality Inn Denver, Peoria Way, when we stayed for one night in May. We had pre-paid for the room but the hotel staff charged a full night's stay to my credit card. I checked when we left that I wasn't going to be charged anything and they said there would be no charges but when I got back to the UK and received my credit card statement I found the charge by the hotel. Management response was extremely poor and although they did refund the charge it took a very long time to get a written response and apology from them. Customer service here, from our point of view, is non-existent.

I would not recommend staying here based on our experience.

TIP: This Quality Inn does NOT have a free shuttle bus from the airport, however the other Quality Inn nearer the airport does. Taxi fee to this hotel was approx. $40!!

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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3 helpful votes 3 helpful votes
“Run away, stay elsewhere”
2 of 5 stars Reviewed 26 April 2011
3
people found this review helpful

So bad, I got a king suite, room smelled musty cologne, wifi didn't work at all though, I could barely connect to the Motel 6 next door. Train came through and rumbled the room(though, they have earplugs with the room). Shower took 12 minutes to flow hot water first thing in the morning. At least the bed and sheets where nice, heater worked well, and everything was basically clean other than the stain on the couch seat and a floor with what looks like winter tracking stains. The musty smell made me think of the room recently being used in a porno or something. Breakfast was meh, nothing really looked safe other than coffee and fruit. Yogurt top was pressurised out even though it was not expired. Nieghborhood was shady, I had 3 people chase me down to ask for money just walking to taco bell and back(taco bell even shorted me on food). Complained to the staff a little and nothing supportive in return. I would have rather stayed at the motel 6 next door instead as the building looked more modern. Checked out and went to a different hotel after 1night. For the same price, la quinta provides a bigger, cleaner room, with no funny smell, working wifi, and way better service.

Room Tip: Don't stay here.
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  • Stayed April 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Quality Inn Denver

  • Denver Quality Inn
Address: 3975 Peoria Way, Denver, CO 80239
Price range (per night):* INR4,145 - 4,817

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