We stayed at this hotel because of its location we got into town late and we were attending a funeral mass early the next morning . First we wake up to a spider in the bed ! so we call the front desk and he sends a maid to come look at it and tell us its just a spider no big deal yeah not for her she didnt wake up in bed with a spider! gross. next go in the bathroom for the first time and theres someones fingernails on top of the coffe maker in the bathroom. ok so take a shower and the smoke alarm starts going off and is loud and wont turn off so i call the front desk and the alarm turned off by itself, so i get back to finish my shower and it goes off again so i call the front desk and he calls me a liar and says theres no way for the alarm to be going off hello im on the phone with him and he can hear it! just an awful experince there customer serivce is so bad! their rooms are dirty ! wont ever stay there again! stay away from this bug infested dirty place!

great service. excellent accommodations, convenient location.

We had an online reservation for a room "with a crib", which we discovered was meaningless because cribs are given out on a first come first served basis. What's worse, there is only one crib in this hotel. The front desk attendent was unhelpful and downright hostile when we said we absolutely needed a crib for our 1-year-old. We were about to leave for another hotel when he finally called his boss, who arranged for a crib to be brought from another hotel. When the crib arrived, there were no sheets (just a plastic mat) and when we asked the front desk for an extra sheet, he told us we were unhappy people who should not stay at his hotel ever again. All because we needed a crib and a sheet for a baby??? This was one of the most bizzarre incidents in my entire life.

Based on the reviews by others, we thought this hotel would meet our need for a quick overnight in Denver before an early morning departure from the airport. Unfortunately, the room smelled musty, the mattress was lumpy and the experience was disappointing. In addition, the overall cleanliness and maintenance of the hotel lobby, the hallways and our room left much to be desired. Were the previous ratings honest observations by truly independent hotel guests??