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Four Points by Sheraton Denver Southeast – reviews, photos

6363 East Hampden Avenue, Denver, CO 80222
Hotel amenities
Four Points by Sheraton Denver Southeast
Four Points by Sheraton Denver Southeast
Four Points by Sheraton Denver Southeast
Four Points by Sheraton Denver Southeast
Four Points by Sheraton Denver Southeast
Four Points by Sheraton Denver Southeast
Ranked #85 of 147 hotels in Denver
3.0 of 5 stars 79 Reviews
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79 reviews from our community

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Traveller rating
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Date Rating
Boston
Top Contributor
58 reviews 58 reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
“Don't bother with this place”
2 of 5 stars Reviewed 15 October 2009

I am not a harsh reviewer of hotels in general, as my standards are pretty reasonable. As such, I don't find myself giving many hotels two stars, but I am going to do so for this hotel.

As far as I can tell, the only reason anyone ends up staying here is by bidding on a 3-star hotel in Southeast Denver on Priceline. I was able to stay two nights for under $90 using Priceline, so it's definitely not an expensive place to stay. Here are the problems:
1) Front desk is awful. It's staffed by what appear to be recent or current high school students who don't know how to provide even a semblance of service.
2) The room felt like a basesment. It was small, had an old TV, had a bathroom that felt like it was taken out of a dorm, and had an air conditioner that could not blow anything but lukewarm air.
3) The hotel is laid out in this complicated, labyrinthine way that makes it hard to find anything.
4) On one of the nights that I stayed, the place was packed by drunk Dallas Cowboys fans on their way to a Denver Broncos game. Literally, there were people walking around with beers in their hand. [There also happened to be a dog convention there, so there were also random people with dogs walking around too].

The only upside that I can think of to this place is that it's about 30 minutes from the airport and it's within walking distance of the Bagel Deli, a superb Jewish deli.

I'm sorry if this review comes off as harsh or even snobbish, but I just expect a *little* more from Sheraton. I've stayed at Four Points in the past in other cities so I know about what to expect. This place was so bad that I was almost tempted to write to Sheraton to tell them about my experience.

  • Stayed October 2009, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask traveldoc42 about Four Points by Sheraton Denver Southeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
detroit, michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice, clean hotel, located right off expressway”
4 of 5 stars Reviewed 10 October 2009

This hotel was clean and located right off the expressway. The front desk service was great, very helpful with directions on places to visit, they even printed out our boarding passes for us. There is a grocery store right down the road, so you can can buy water and snacks to take to your room. Room were spacious and had a great view of the beautiful mountains.

  • Stayed February 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask penny24 about Four Points by Sheraton Denver Southeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsService, Director of Sales & Marketing at Four Points by Sheraton Denver Southeast, responded to this review
14 October 2009
Thank you so much for the feedback and I am so glad you enjoyed your stay while here at the Four Points hotel. I will let the front desk staff know to keep up the great work and we look forward to your return so we can exceed your expectations again.
Best regards-
Teresa McNamara-Worcester
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
niwot, colorado
1 review
Reviews in 2 cities Reviews in 2 cities
“Hotel and staff were perfect for my purpose.”
5 of 5 stars Reviewed 7 October 2009

My husband had surgery at a local hospital and during my three night stay the staff was very helpful. I used the exercise room and ate breakfast in the restaurant and took the courtesy van to the hospital. The room was clean and comfortable.

  • Stayed September 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask niwot about Four Points by Sheraton Denver Southeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsService, Director of Sales & Marketing at Four Points by Sheraton Denver Southeast, responded to this review
14 October 2009
Thank you so much for your feedback and I do hope the surgery for your husband was a success. We thank you for choosing the Four Points and I'm so glad you enjoyed your stay. We look forward to your return, hopefully for a different reason than going to the hospital. Take care and wishing you all the best-Teresa McNamara-Worcester
Director of Sales & Marketing
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Omaha, NE
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Management's responses to negative REV are shallow. I won't stay again.”
1 of 5 stars Reviewed 13 September 2009

Ditto on REV regarding cigarette smoke and musty smell. I booked for three nights and was ready to leave after 3 hours in the room. Contrary to managements' response to other REV, the cigarette odor is not that from current violators but rather that nasty old lingering stale smell that permeates the carpet and drapes from years as a smoking room (the owners of this hotel have done a pitiful job in remediating prior smoking rooms to nonsmoking rooms and managements' responses that they could rectify the problem if they knew which rooms they were dealing with is frivolous as this is a obviously a wide-spread issue). In the unlikely event that management is serious about cleaning up the rooms complained off, I will respond to their responses to other negative comments here by telling them that I was in room 911.

In addition, I likewise smell the musty odor and dealt with sinus issues as the result of it. To make matters worse, the ventilation is terrible as it is on a central chilled water A/C-Heating system with low air flow - air circulation is minimal. Even on a chilly night, my room was stuffy and hot (the room has windows that can be opened a crack but that wasn't enough to bring in cooler outter air).

Although the TV is larger (probably 27"), it is apparently an older model as the picture quality is not very good.

Almost all the staff I dealt with were courteous. Location is relative to a person's needs; it is in South Denver right off I-25 and during rush hour, about 25 - 30 minutes to downtown and 10 - 15 minutes to most places in DTC (Denver Tech Center). For a smoker or others whose ability to smell and sinuses are shot, this place is probably a good value around $55, otherwise my opinion is that no matter what the price, there is limited if any value.

Stayed August 2009, travelled on business
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“Straight Outta National Lampoon's Vacation”
3 of 5 stars Reviewed 10 August 2009
1
person found this review helpful

The southwest decorated hotel definitely has a charm to it until you get to your room. In its better years I'm sure it was a hot spot for middle class family reunions. Now a great place for low budget 50 year high school reunions. I noticed a musty smell when we got our floor. The sheet and curtains looked like they had blood stains. The elevator just never came one time. Bed was comfortable, The TV was old and the staff were friendly. Got there at 11pm and left at 7am

  • Stayed August 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask yogurt777 about Four Points by Sheraton Denver Southeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsService, Director of Sales & Marketing at Four Points by Sheraton Denver Southeast, responded to this review
13 August 2009
We appreciate your feedback and apologize that you felt the sheets and curtains were dirty as we pride ourselves on the cleanliness of our rooms. I'd certainly welcome feedback as to what room it was you stayed in so we can address your concerns. This is not your typical Four Points hotel as it is actually a piece of History and has retained some of the historical touches to it. This was the very first Marriott West of the Mississippi and it was the Hot Spot for Denver for a long time in fact it is said that John Elway signed his contract for the Denver Broncos here. I am glad to hear the staff was friendly and the bed comfortable as those are the most important. Thank you again-
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Four Points by Sheraton Denver Southeast Also Known As

  • Four Points Denver Southeast
  • Sheraton Denver
  • Four Points Denver
  • Denver Four Points
  • Denver Sheraton
Address: 6363 East Hampden Avenue, Denver, CO 80222

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