On-line photos and the ad didn't give a clue to the actual condition of the hotel. There were men with grocery carts sleeping in the weeds surrounding the parking lot. The clerk didn't have my pre-paid reservation information and sent me to another hotel. The clerk complained that the booking site I used doesn't pay the hotel on time. She refused to call to confirm my reservation. While I was on hold to the 800#, a permanent hotel guest came into the lobby talking non-sense to anyone who made eye contact.
The hallway light fixtures were burned out. There was a strong stench in the hallway and the room. The chair cushions were strained. The carpet was filthy. There wasn't even a place where a bathroom exhaust fan was ever installed. The standard room amenities like an ironing board, hair-dryer, etc., were completely missing.
The first morning the maid never appeared and the room wasn't cleaned. The second morning, the beds were made and a few clean towels appeared, but the carpet wasn't vacuumed.
This hotel was chosen for location and proximity to destination. The bargain price was not worth the unsafe, smelly room and dirty grounds.
- Howard Johnson Denver
- Howard Johnson Hotel Denver
