Location was excellent - just 1 block from 16th street free ride bus. Staff was good and helpful. Had to call maintenance as soon as I walked in the room. Needed to call maintenance b/c of lack of heat in the morning but was checking out anyway. Lot of hassle for a one night stay. Staff person at breakfast was fantastic. My friends and I showed up 15 minutes late and the gentleman went back and made all of us our own plates with eggs and bacon!

I recently stayed at the Magnolia with my family a group of 8. This hotel was in a great location, very central to everything and the rooms were brilliant. We booked 4 x King Suites and they are brilliant - lots of space to hangout and even a kitchen. Our group was a mixture of teenage boys, 20 somethings and parents and everyone had a great stay. The cookies and downstair area is a great place to hangout and really appreciated easy access to print out boarding passes for our flights. Great value and the only disappointment was we didnt get stay a few days longer.

The valet team is the first face and last face of the Magnolia experience. They make one feel immediately welcome. The front desk is the second face and second last face of the Magnolia experience, the business experience. It is painless and pleasant. Lots of smiling faces and all very helpful. In between, the Magnolia has many others, some of whom we see and others in the background who all contribute to a comfortable boutique experience. If one chooses, the Magnolia is extremely well situated for restaurants (there are many very good restaurants), all major sports events, concerts, museums and most busniess.

The king suite was an amazing value and the hotel is marvelous. The staff, however, did not win a place in my heart!