I stayed at the Quality Inn earlier this month for a total of 9 nights after booking through booking.com. I had booked a King room with microwave and fridge, but on my arrival, I was told that such a room did not exist as King rooms do not have a microwave and fridge. I was given the choice of a King room or a Double Queen with microwave and fridge. Due to the length of my stay, and trying to keep costs to a minimum, I needed the microwave and fridge.
The room was clean and tidy, and although the building itself is somewhat dated, the room was in good order and the fridge and microwave were both very new and clean (the fridge still had some of the delivery packaging in, it was that new!). The room was at the front of the building and as such a little noisy from the I70-I25 intersection right outside, but this didn't concern me too much. The windows were quite draughty, but nothing that couldn't be remedied by closing the thick blackout curtains. Television was dated (in fact it had a date of manufacture on the back as 1998) but it worked and did the job. There were plenty of power sockets in the room, something I am not used to and essential nowadays for charging laptops etc.. I was a little disappointed there was no safe in the room, but very small safety deposit boxes were available in reception, though they didn't look like they could house anything large. I left my valuables crudely hidden in the hotel room and nothing went missing at all.
Breakfast was the most disappointing aspect of the hotel. Polystyrene plates, plastic cutlery and paper cups surprised me to say the least. I must admit I was expecting real flatware. During the second weekend, the hotel was very busy and it was not possible to get a seat at breakfast straight away. Although this only happened on two days, this was somewhat frustrating. The selection available was mundane, but the dining area was kept generally clean although I did see plastic cutlery dropped on the floor, only to be picked up by staff and placed straight back in the containers for guests to use. The price of meals in the restaurant in the evening looked reasonable, but I did not eat there. The bar also looked nice, but again, I did not make use of it.
The hotel offers a free shuttle service, however, as I had a hire car, I did not use this. There was ample parking at the hotel at all times, even when busy.
The hotel itself is in a fairly isolated location with nowhere to walk to other than a Village Inn restaurant next door. I did not visit this, but overheard other guests saying they found the food there to be good. Federal Boulevard is around a 5 minute drive away and a whole wealth of fast food and other restaurants can be found there.
Overall, I felt that the hotel provided very good value for money and the only disappointment was breakfast. I would stay there again should the need arise.
Room Tip: 5th floor has a laundry on - the smell hits you when the elevator doors open, but it doesn't pen...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Dear Guest,
Thank you for submitting your review for our hotel. I am glad that you liked our service. Thank you raking very high on our housekeeping. All our staff wants to serve the best they can.
I really disappointed to know that we did not meet your expectations in term of providing you real flatware.
However am very certain that you must have liked our breakfast.
We will make sure in your next visit you will leave out hotel with 100 satisfactions.
Thank you again for feedback and we will look forward to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC