I do not know how to start. I have lost my speech. I had to put a star for them, I wish to do a minus 5.
I booked through hotwire and got the review here. I am not in a mood to put it on sentences. I am just pointing out what happened……..
1. Reception was closed, in a small paper tagged on a window and advised to go to Ramada hotel for booking.
2. I have phoned twice from London that I prefer a upper level room and was assured and after reaching there they said they do not have any and then I was given one. I walked good 10 minutes and got up in level one and found that the room is in ground floor. It was dreadful after 15 hour journey. Then I was given a room in level 1.
3. Room was smelly.
4. Carpet was filthy and bad smell was coming out of it.
5. Lights were not working.
6. Shower was not working and I was not in a position to use the toilet even as it was that dirty.
7. Presence of police in next room as someone local called them as it was that bad and police told them they cannot take any action.
8. Most unhelpful service. No one came and asked me to get the luggage or to show me the room.
9. Room heater was making noise and it was also smelly. I got a feeling that I may get pneumonia if use the heater so I worn warm cloth and got into the bed.
10. Waredrops were dirty and broken
I cannot imagine that this sort of hotel may exist on earth. Surprisingly enough, I don’t know from where they got the receptionists, who has the skin of an old elephant- a perfect combination. I told them that if it were in UK, you guys would be arrested for that. I suffered and I don’t want anyone to go in that route. I have written to Hotwire and hope they will investigate further and will not send anyone. My suggestion, if you are unlucky enough to get a booking there, just cancel it or ask hotwire. Just do not go there. Forget about your money, better loose it than live there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC