Brooks Towers was a great place to stay. I came to visit my daughter. Super convenient, and close to 16th street where there are a lot of restaurants. Service gets three stars because front desk girl was snappy with my husband. Can't remember her name, but she works weekdays. Sure she won't be around long, so I would still recommend Brooks Towers.

I experienced similar interaction as others - called the number listed and it went to a cell phone; reserved 4 nights, told I had to prepay to hold it. Property manager, Larry Keyser is good at giving alot of 'smoke and mirrors' up front but does not deliver. First night I arrived the desk clerk advised I could not have the reserved room if I was not 'on the list'. They and I tried calling Larry Keyser and were only able to leave voice messages. I had to walk (late night) to the Embassy Suites to find a room for the night. Larry Keyser did return my call on the following day and promised to 'make it right' for the duration of my reservation and promised crediting my credit card. After several phone calls and emails, NO CREDIT, NO RETURN CALLS. I would strongly advise to consider staying at other establishments.

Our stay at the Brooks Towers was mostly pleasant. The unit we rented was well appointed and nicely decorated. Other than the 2 fire alarms and the 5:30am trash pickups we had a positive impression of the building and unit.

The location was convenient to all the downtown attractions.

The problem has been getting a refund of our security deposit. I have emailed Mr. Keyser 3 times and called him twice. It has been a month since we departed the Brooks Towers and have yet to see the return of the security deposit...despite Mr. Keyser's promise of a week ago.

Had we received a timely return of our security deposit, I would have rated our stay much higher.

I have stayed at all the 4star & up hotels in Denver, and they are all lovely. But nothing compares to the ease & enjoyment I experienced at Brooks Tower, and I was there for about 10 days. The owner was beyond helpful, the front desk staff really on top of things & the unit was beautiful! So nice to have a balcony & kitchen, plus the convenience store on the street level beat any hotel shop offering I've experienced in that city. Many nearby (1 to 3 blocks) incredible restaurants with great specials, and public transportation is so great you probably won't need a car, but if you do, there's a rental desk at a nearby hotel. All in all, a fabulous experience!