We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Colorado Springs – reviews, photos

2.0 of 5
1055 Kelly Johnson Boulevard, Colorado Springs, CO 80920
Hotel amenities
Comfort Suites Colorado Springs
Comfort Suites Colorado Springs
Comfort Suites Colorado Springs
Comfort Suites Colorado Springs
Comfort Suites Colorado Springs
Comfort Suites Colorado Springs
Ranked #49 of 105 hotels in Colorado Springs
4.0 of 5 stars 36 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

36 reviews from our community

    Trip type
Traveller rating
    9
    5
    11
    5
    6
Date Rating
Lafayette, CO
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Nice place but poor service”
3 of 5 stars Reviewed 24 August 2011

We arrived there in the afternoon and took about five minutes to find someone to come up to the desk. They have neither bell nor buzzer, but after calling out hello a couple of times someone popped out and told me to wait. The front desk was normally deserted - I got a feeling at one point when the desk clerk left with a plunger that they're perhaps understaffed.
We were there with a soccer team for a tournament and asked if we could use the breakfast room for a short birthday party. We were first told they needed to get some sort of approval and then told later we could have it for two hours for $150. No thanks.
They also have a sneaky charge where you pay $1.50 per day for use of the safe unless you tell them otherwise. This charge is clearly posted in small print on the front desk but they never mention it so you need to explicitly tell them not to charge you for it.
On the plus side the rooms were very nice and quiet although the halls were hot and musty. The layout of the rooms has a sofa bed near the door separated from the beds by the bathroom, creating some privacy if you have three people in the room.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Matt M about Comfort Suites Colorado Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keyur Patel, Owner at Comfort Suites Colorado Springs, responded to this review
18 October 2011
Dear Guest,
Thank you for taking time to write us. I apologize that you encountered several staff issues during your stay. It's not normal for our front desk staff to be away from the front desk unless we are assisting other guests (i.e. taking toiletries to guest rooms). I apologize that you had to wait to check-in. The meeting room is available for rental to anyone who would like to use it and apologize if you were asked to pay for it. We do have to have housekeeping go in the meeting room to clean up afterwards. Also, if the meeting room was already set up for another booked group then we would also be required to re-set up the room. I apologize if this caused any inconvenience. The service issues you encountered are not normal for our hotel and hope you give us another chance to showcase our commitment to satisfaction! Once again, thank you for taking time to write us.

Sincerely,

Comfort Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City
Senior Contributor
44 reviews 44 reviews
Reviews in 33 cities Reviews in 33 cities
108 helpful votes 108 helpful votes
“OK for an overnight stay, great location”
3 of 5 stars Reviewed 5 August 2011

Had read the reviews and also had searched prices. We didn't book a room though, just picked up a travel coupon book en route and got a King for $60 and a suite with 2 queens for $70, cheaper than any online pricing. Beds were a bit hard, but otherwise ok. AC was a bit noisy for my wife, but didn't bother me. Parking is excellent, location is excellent for finding a nearby restaurant and Walmart is just up the hill for supplies. Continental breakfast was fine too, featured some hot foods and waffle maker. Really no complaints, wasn't Caesar's Palace but for an overnight stop did the job for us, and the large room was great with the separate living area. Free WIFI too.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask michaeljones46 about Comfort Suites Colorado Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keyur Patel, Owner at Comfort Suites Colorado Springs, responded to this review
18 October 2011
Dear Guest,
Thank you for your wonderful comments for our hotel! I'm glad you were able to take advantage of the coupons rate that we have available. Our central location is a great convenience for guets. As you know, there are quite a few restaurants within walking distance of the hotel and WalMart is not too far away either! Please do let us know what room you were in so we can have maintenance repair/replace the AC unit. We can be reached at 719-536-0731. Oh by the way, hope you tried our flavored blueberry waffles. They're a great hit! Thank you again for taking time to write to us.

Sincerely,

Comfort Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conway
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Replace the manager!”
3 of 5 stars Reviewed 8 July 2011

Decent place, good breakfast choices, manager (I think his name was John) has ZERO people skills. I would go so far as to say he's some what of an jerk. He'd be better suited for a street sweeper!

  • Stayed July 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask nativeadivor about Comfort Suites Colorado Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southwick, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Home Away from Home”
5 of 5 stars Reviewed 5 April 2011

Comfort Suites Colorado Springs was a great value. Our room was spaceous and clean. All staff were friendly and accomodating making us feel like special guests. Location was convenient and close to everything, yet quiet and restful.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rhcowles about Comfort Suites Colorado Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
1 review
“Bad Experience”
1 of 5 stars Reviewed 11 August 2010

As a result of some work being done at our home, my boys decided to stay at this hotel (at their own hard earned expense) versus sleeping on the floor at the neighbors house. During their stay, they were locked out of their room (bolt latch on inside of door flipped closed after shutting the door therefore they were unable to re-enter their room). They informed the front desk at which time they were told there was no maintenance man on site at the time and they would have to wait until 5:30 in the morning. At 5:30, no maintenance man arrived. The boys again contact the front desk and were told that the maintenance man would not arrive until 9:00 am. The boys were unable to enter their room and retrieve their belongings until after 9:00 am. Although the staff put them in a room across the hall, they were unable to enjoy their stay as they could not access their swimsuites, sony playstation, pajamas, etc. When I called the hotel to inquire as to whether or not they would refund some of the boys money, I was told to leave a voice message for the Manager as he was not in. I left a voice message and my call was returned promptly however I was told by the Manager explicitly, "I already gave them two rooms for the price of one." He also accused my boys of slamming the door therefore causing them to be locked out. This is an unacceptable answer and although my boys were given another room to stay in, they were greatly inconvenienced during their stay. I would not recommend this hotel and will never occupy a Comfort Suites again, not because of the inconvenience, but because of the way the way the hotel manager refused to negotiate a discount for the boys inconvenience and his accusatory tone. He even went so far as to try to describe a door latch to me like I was some kind of idiot.

  • Stayed August 2010
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask 000_111060 about Comfort Suites Colorado Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Comfort Suites Colorado Springs also viewed

The Academy Hotel Colorado Springs
4 of 5 stars 257 Reviews
Colorado Springs, El Paso County
Show Prices ABS:HotelCheckRates-d82914?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Travelodge Colorado Springs
4.5 of 5 stars 363 Reviews
Colorado Springs, El Paso County
Show Prices ABS:HotelCheckRates-d85174?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Lodge at Garden of the Gods Club, Colorado Springs
4.5 of 5 stars 120 Reviews
Colorado Springs, El Paso County
Show Prices ABS:HotelCheckRates-d1147612?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 105 hotels in Colorado Springs, ranked by popularity »

Been to Comfort Suites Colorado Springs? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Suites Colorado Springs

  • Colorado Springs Comfort Suites
Address: 1055 Kelly Johnson Boulevard, Colorado Springs, CO 80920
Price range (per night):* INR4,873 - 6,665

Owners: What's your side of the story?

If you own or manage Comfort Suites Colorado Springs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Suites Colorado Springs
Show the lowest price for this hotel (from our partners)
Show Prices