We found that the floor/carpet beside the bed closest to the exterior wall was wet; upon mopping it up with a clean towel, we saw that it was a yellow liquid that smelled of urine. We found a 'dog tag' from a previous resident on the floor. The clerk at check out had no idea how to produce or supply a 'folio receipt' detailing our charges (room, tax, phone, etc.) and payments, and neither did her manager. They promised to send us one, but after 12 days, it's not here yet. The best she could do was give us a 'direct bill' with no detail and incorrect arithmetic!!
- Econo Lodge Colorado Springs
- Colorado Springs Econo Lodge
