The girl checking us in was really really kind, especially after a mixup with Expedia (note to others, if you put in Castle Rock it will instead pull one up in Denver). Throughout our stay the service was definitely top notch.
However, the room was OK. There were suspicious white stains on the couch (I'll let you go ahead and think what you'd have thought they were... ick). The bathroom was kind of a mess. There were a ton of white strings hanging off the faucet. I'm sure from cleaning but... still. There was some mold issues in the bathtub (around the faucet and the handle on the wall) and the ENTIRE thing on the wall moved when you tried to turn the shower on or off, very odd. The bed was the most uncomfortable thing I've ever slept in. Beyond that, our room was above the doors to go outside (room 205) so all night all we heard was the doors opening and closing. If you do stay here, PLEASE ask to not be in this room. Neither of us slept a solid night due to that.
The continental breakfast was good and what I've come to love about Comfort Suites. I was sad the waffle flavor didn't change every day like it does at other locations but everything was still good.
It isn't a BAD place to stay but definitely not one I'd return to.
- Castle Rock Comfort Suites
