Stayed in Unit 316 (Sawmill Creek), Dec. 25-30, 2011...and was disappointed. This place looks nothing like the pictures; as it is very dated and run down..basically a run down/over priced (~$550/night for 2 bedroom) dirty motel. Where to start...carpet is deeply soiled and thread-bare in many spots; the baseboard heating system did not work in several of the rooms, as the controls where not operable; therefore it was very cold...1 bedroom has a very complicated shower; almost impossible for someone taller than 5'6" to get in/out of and the nozzle cannot accomodate anyone taller...it was awful. The hot water tank, would not allow 2 brief showers in a row. The couch/love seats in the living room, very rundown and dirty. The towels were in poor shape. The dryer door was broken. Think twice before staying in this unit or any Sawmill Creek...I heard the same from other guests :(
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 March 2012
Dear RJJ –
Thank you for your review! We always like to hear from our guests and we have forwarded the information on to not only the Owner of Sawmill Creek #316, but also the Maintenance and Housekeeping Departments for attention to the items mentioned.
The owner has been informed of the information about the living room furniture, the carpet, as well as about the shower situation. Maintenance has inspected the baseboard heaters and hot water tank to ensure everything is all working properly and the dryer door is all fixed. Housekeeping has changed out all the towels with newer one, so guests are all set now!
Thank you again for the information on Sawmill Creek #316 and please let me know if there is anything I can assist with!
Sincerely,
V. Peyton Rogers
Director of Sales
Great Western Lodging
Peyton@gwlodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC