My expectations were pretty high for this place, considering 2 weeks ago we stayed at Beaver Run and that place is seriously dated. We arrived around 9 pm on a Thursday, and things were pretty busy around the front lounge. The front desk person did offer me the cookies, which I only bring up because people on this thread feel the need to complain about warm, stale hotel cookies.

The parking is $20/night, which is reasonable, because the hotel is across the street from the lift. The elevator situation is quite bad, but there is nothing the hotel can do about it besides bulldoze and start over. Let's just say it pays to have the bellman help you with your bags.

The first night (Thursday) was okay. The bed is hard, but the hotel puts a dozen pillows on top to help you forget. The power didn't work on one side of our room, and when the engineer came to fix it, we found that there were probably 8 extension cords throughout the room. The cords made me a little nervous, as it is a 30+year old hotel and just seemed like a fire hazard.

Friday morning, housecleaning knocked and yelled through the door about 830am. I asked her to come back in 2 hours, and she came back in 20 minutes. I asked for 2 hours again. After being on the hill all day, we came back and she never returned to clean the room. We prepared for our dinner reservations that evening and noticed some black spots on the ceiling. I reached up to feel what looked like a wet spot that had dried. Instead I found 3 seams of drywall along the ceiling soaking wet. The black spots were mold. We stopped at the front desk to let them know there was mold growing in our room, and we will not be sleeping in that room again. The person at the front desk looked at me and said the hotel is fully booked, so probably not much they could do for us. On the free shuttle ride to the restaurant, I received a call from the same person that they were going to move us and needed permission to pack our stuff and move it. I wasn't really comfortable with that. The elevator situation is really bad when you have to move, and I would not suggest moving yourself as we did.

The new room was comparable, but had the original 60s heater, which never shuts off and didn't seem to adjust very well, so we woke up in pools of sweat. We would have opened the window, but they are all but stuck closed.

Saturday was a bit better, but the elevator broke for that end of the building. We are young and healthy, so the stairs were no problem. We decided to try the restaurant for breakfast, and it is absolute crap. They should have charged us for the cold buffet because the warm food was cold. The service was terrible, even though it seemed like there were an endless number of people wearing Doubletree shirts. I left a 10% tip, because I felt sorry for the busboys having to clean up all the horrible food being left behind. If you want slightly above average food, go across the street to Beaver Run and the little market. They have crappy, overpriced food as well, but at least they have a Starbucks.

The final night was uneventful, aside from the warmness of the room. The next morning I had to haul all our stuff down the stairs. I didn't feel like tipping the bellmen that were carrying the bags down, it somehow seemed like a reward for the broken elevator.

It seems as though the recession has hit this place pretty hard. They should be able to get $300/night for a room here, but the lack of amenities, poor service, and dated rooms makes it a 2 star resort rip off. I will say the bellmen are excellent and always willing to help. It almost seems like the GM of this place left and now there are a bunch of beatniks running the place. It really makes no sense that Hilton owns this property, as it leaves a terrible mark on their reputation.

Stay at Beaver Run, even though the rooms look like the set of a 70s porno. The parking is cheaper, the rooms are just as bad, but they don't charge nearly the same amount, and don't pretend that they could.