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Andaz West Hollywood – reviews, photos

4.0 of 5
8401 Sunset Boulevard, West Hollywood, CA 90069
Andaz West Hollywood
Andaz West Hollywood
Andaz West Hollywood
Andaz West Hollywood
Andaz West Hollywood
Andaz West Hollywood
Ranked #3 of 17 hotels in West Hollywood
4.5 of 5 stars 695 Reviews
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695 reviews from our community

What travellers say about this hotel
  • Roof top pool(28)
  • Mini bar(24)
  • Very nice(18)
  • Valet parking(14)
  • Friendly and helpful(13)
  • Sunset Blvd(13)
  • Room service(12)
  • Would definitely stay(12)
  • Hotel staff(11)
  • Los Angeles(11)
Traveller rating
    433
    169
    52
    25
    16
Only show reviews for Family (106) | Couples (286) | Business (94)
Date Rating
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“AND What exactly? Dont Bother”
2 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

I chose this hotel as the las leg of our honeymoon and was quite dissapointed actually, i could have stayed at much better places for the same cost and same location...
Dont get e wrong, the rooms were nice and the locaction great, it was just i felt the place to be somewhat cold and lifeless, devoid of energy or atmosphere.
The staff drsssed in a sombre grey , stalking the entrance to the hotel with I-Pads reminded me of the movie " Westworld" where all the staff are in fact robots made to look like humans.
The Andaz has a novel appraoch, but no one took any interestin us as we left the hotel each day, when i enquired about the best way to disnes at Anaheim, the guy suggested a taxi ( 50 miles etc ) and then walked away?? Later, unfortunaley, i met the same zombie and asked how to quickly get some ideas and quotes for car hire ( assuing he would offer advice, suggest compabnies and arrange it ), Nope, he simply said try the enterprise company down the the road,, Wow, such detailed advice.. As i left the hotel and checked out, they asked me to return to the room and get the adapter i had reqiested to use, to prove that i had not indeed stole it, i think... Not stylish at all i am afraid.
The Andaz gave me the impression they were doing me a favour by staying there, well i understand the London hotel around the corner is better and i shall take up thier favours on my next visit

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask superleeds14 about Andaz West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
“Just Amazing”
5 of 5 stars Reviewed 8 February 2012

We stayed at the Andaz for 3 nights… 3 nights too short!
Andaz was by far my favourite hotel of our 3 week holiday in America.
Colin, our host that checked us in with an iPad was fantastic, his customer service was exceptional!
He had a great sense of humour and remembered us the next day when walking through the funky lobby.
We shot many questions at Colin about shopping and places to eat. His knowledge of the area is brilliant.

We loved the Andaz West Hollywood and would recommend this hotel to anyone.
We stayed in an Andaz View King room. Wow… just wow!!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Howesy2012 about Andaz West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipdailey, General Manager at Andaz West Hollywood, responded to this review
10 February 2012
I am so delighted that you chose to stay at Andaz West Hollywood and am thrilled to know how much you enjoyed the service Colin provided you. I look forward to welcoming you back to the hotel upon your next visit to California!
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“The best location and hotel in west hollywood!”
5 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

Stayed 10 nights in 2010 and dont even know where to start. From the great informal checkin (no desks) to the complimentary chocolate croissant and mini bar items there was nothing we didnt love about this hotel. Drew barrymore was doing press in the function room next to the pool for a movie when we stayed there so it definately has some wow factor. We had a double room overlooking the strip and the house of blues and the vista of la was breathtaking. If you want to hit the historic clubs of the strip this is the hotel for you. Walking distance to the viper room, whisky gogo, house of blues and skybar not to mention the boutique shopping of west hollywood. Its also only a short drive to the grove. We didnt eat at the restaurant as there was so many great diding options close to the hotel. Theres also a crazy wild west bar next door which we also really liked. Last but not least .. the rooftop pool. I cant tell you how great it was to come back to the hotel in the afternoon and have cocktails on the day beds overlooking the city. This isnt a cheap hotel but if your looking for an authentic LA experience this is the hotel for you.

Room Tip: Get the strip view.. Its worth it!
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  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jasminsunnycoast about Andaz West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipdailey, General Manager at Andaz West Hollywood, responded to this review
10 February 2012
Thank you for taking the time to share your feedback following your stay in 2010! We look forward to the opportunity of welcoming you back to the hotel in the near future!
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fantastic experience”
5 of 5 stars Reviewed 7 February 2012

Absolutely loved this hotel. They pay great attention to making every detail of the experience pleasant. At check-in, there is no check-in desk...you simply sit somewhere in the lobby and a staff person brings an iPad to you to check you into the hotel...and a complimentary glass of wine.

The rooms are well-appointed, the beds are super comfy, and the complimentary drinks and snacks in the room are an added bonus.

We were in West Hollywood to see a show at the House of Blues. It was located directly across the street, couldn't have been more convenient.

Loved the roof top deck and pool. Wish we had the time to really enjoy it. All in all, I would highly recommend this hotel to anyone.

Room Tip: we did a $20 upgrade at check-in to a view room and it was delightful.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask clg1973 about Andaz West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipdailey, General Manager at Andaz West Hollywood, responded to this review
10 February 2012
Thank you for staying at Andaz West Hollywood and for your kind recommendation! I am so happy to hear that you enjoyed so many aspects of the hotel. I am looking forward to welcoming you back in the future!
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Hotel - Perhaps not best for business”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

It's modern, swanky and would be a great place to stay if on leisure. For business travelers, however, it's not the best place to get a good night's sleep. It's right on Sunset Bvld. At about 2am, a motorcycle or vehicle with a loud engine must have pulled up the front entrance, and decided to rev up loudly multiple times. Also, I was on the PH floor, but still heard quite a bit of street noise. It might have been better if I had a room facing the hills, versus Sunset.

That said, the bar was nice, the service from the time you walk in was exceptional. Instead of the traditional waiting at hotel check-in, the employees use iPads and come to you in order to get checked in. It's a great statement to make you feel important from the moment you get there. If I were on holiday, I'd gladly stay again. But probably not for business.

Room Tip: For business travelers: If you're on a time difference and have early meetings, I'd suggest...
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Howard Y about Andaz West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Andaz West Hollywood

  • Hyatt West Hollywood
  • West Hollywood Andaz
  • West Hollywood Hyatt
Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Price range (per night):* INR16,243 - 23,636

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Andaz West Hollywood
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