We booked a 1bedroom suite and arrived in the morning after a 13 hour flight. I was prepared to sleep on a swimming pool chair until check in due to the jet lag but the staff were brilliant and checked us in early!
We checked into the apartment (that's exactly what it is!) and had a nap. We noticed they were renovating the room next door and our nap was disturbed by the hammering etc (it was around 10am in the morning so most people should be awake by now).
We spoke to front desk in the afternoon about the noise and they offered to move us to a 2 bedroom apt on the same floor but we decided it was only marginally further away from the room being renovated so we stayed.
The next day we got a call from the manager offering us a complimentary upgrade to their garden bungalow (No. 2) and also invited us to attend the Premier After Party of Tinker Tailor Soldier Spy that was being held on premises.
Wow! So we got to spend 2 amazing nights in a 2 bedroom 2 storey garden bungalow that is normally by invite only and attend an awesome gathering with the likes of Colin Firth, Gary Oldman and numerous other artists and movie studio execs!
So, we were exceptionally well looked after and all staff were just brilliant (professional and arms length, yes, they are after all not to be too familiar with their high profile guests).
Had an amazing stay and blown away by their generosity in looking after us.
Definitely recommend. This is a must to do, at least once... We are thinking of going back!
- Chateau Marmont West Hollywood
