My husband and I stay at the Tallman Hotel at least once a year. It's one of our favorite 2-night-getaway destinations for its convenient (and quiet!) location (less than 2 hours from Sacramento), amenities (Japanese soaking tubs on private patios!), and incredible staff. Although we've stayed here before, this is my first Yelp review and I was inspired to review for a couple of reasons. First, the customer service we received is consistently outstanding. We happened to stay this year during the week between Christmas and New Years. The young woman at the front desk was extremely helpful, and gave us recommendations for restaurants and coffee shops to visit during our stay. Second, we received a post-visit "thank you for staying with us" email from the hotel staff. One could view the email as a "fishing expedition" by management hoping for a good Yelp review ;-) but there seemed to be a genuine interest in receiving feedback on how they can improve the customer's experience. Another huge plus about staying here is lunch and dinner at the Blue Wing Saloon located right next to the hotel. TIP: get on their email list, if you're not already, and then take advantage of their $99 specials. The deal cannot be beat!
- Tallman Hotel Upper Lake
