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Hampton Inn Ukiah – reviews, photos

2.5 of 5
1160 Airport Park Blvd, Ukiah, CA 95482
Hotel amenities
Hampton Inn Ukiah
Hampton Inn Ukiah
Hampton Inn Ukiah
Hampton Inn Ukiah
Hampton Inn Ukiah
Hampton Inn Ukiah
Ranked #4 of 14 hotels in Ukiah
4.0 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    45
    16
    3
    5
    3
Date Rating
Elk Grove, California
1 review
“Very beautiful hotel in Ukiah Ca”
4 of 5 stars Reviewed 14 November 2011

Its one of the nicest Hampton's I have ever stayed at. As you walk throught the main door, it feels so homie. The front desk staff were so nice, many thanks to the front desk agents for recommending the restaurant next door Branches for our family and friends.It was excellent. Looking forward to stay once again at the Hampton inn Ukiah.

Room Tip: Facing pool area, wonderful view
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Marcy M about Hampton Inn Ukiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glendale, ca
Senior Contributor
40 reviews 40 reviews
Reviews in 46 cities Reviews in 46 cities
105 helpful votes 105 helpful votes
“Very good modern hotel”
4 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

This is a good modern hotel on Airport Park Blvd., the site of a number of recently built hotels, restaurants and shops--in effect, the place to look in Ukiah for up-to-date versions of each of these.

My Room 202 was spacious, with a bedroom, toilet-shower-wash basin room and a separate dressing room with its own counter and wash basin. The room's decor and facilities were fully modern. The counters in the bathroom and dressing room were granite, and each of the rooms, including the bathroom, had crown molding ceilings. The bedroom had a desk and easy chair. The room also had a balcony.

The hotel has 3 stories. It offers free wifi connections.

Airport Park Blvd. is the street just west of the 101 Freeway and paralleling that freeway. It lies between the freeway and State St., the older main north-south street of Ukiah.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask glendale-member about Hampton Inn Ukiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goleta, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Disappointed”
3 of 5 stars Reviewed 24 October 2011

I am a member of Hilton Honors club and have stayed at Hiltons, Hamptons, Double tree and several others hotels from the Hilton group. Hampton Inn at Ukiah was disappointing. Did not get choice of my room. Hotel on 10/22/11 night was full so that was understanding. Receptionist was not that friendly as other Hilton group of hotels. Room had a real bad odor and of course I could not change the room because "the hotel was full". Both the sinks had no drain plug rods.
No shower caps. Could have requested for one but I sensed it would take at least 10-15 minutes before they would do anything.

Before going to sleep, I pulled the curtain of the sliding door leading to the pool. I came back to see if the sliding door was locked. No, it wasn't. It was open all the time and I hadn't opened it.


Next time, try Mariott nexr door.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask R P about Hampton Inn Ukiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Everett, General Manager at Hampton Inn Ukiah, responded to this review
26 October 2011
I am sorry to see that Hampton Inn Ukiah did not live up to your customer service expectation on this stay. I have spoken with our Maintenance and Housekeeping Depts to address the issues the scent in the room, the unlocked sliding door which is a security issue, and shower cap. Shower caps are kept at the front desk, and available to be taken to the rooms. We are narrowing down the scent complaint to the Febreeze that is used in the rooms, and that is something of which we are testing other scents which would be more pleasing to guests. Again, I apologize for your unhappy stay.
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Ukiah, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“many thanks”
5 of 5 stars Reviewed 15 October 2011

Many thanks to the staff at hampton inn for the wonderful help they provided for my conference of northen california ministers. Your help was beyond the normal. Again we thank you so much. Dr TIMOTHY C DOCKINS DD

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask timothy d about Hampton Inn Ukiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coos Bay, Oregon
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
“Very Disappointed after a long time”
1 of 5 stars Reviewed 13 October 2011
2
people found this review helpful

We stay at this hotel everytime we come to do business in Ukiah. We always call a week or more in advance and ask for a third floor room facing the pool (asking for quietest room).
Last time we were there, they put us in a room on the first floor with a lot of traffic outside our window. The clerk there was very rude, and when i called and asked for a wakeup call, she never put it in. I wrote a note to the Manager and never rec'd a call or anything from her.
I guess they do not care if customers are upset or not. The lady at the desk in the morning was apologetic and gave us a little bit of discount for the inconvenience. But the clerk at night was so very rude, and unapologetic that we wont be back there if we can help it.

Room Tip: Even if you call two weeks ahead of time, they dont honor your request.
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  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 3 more reviews by mimjones for Ukiah
Ask mimjones about Hampton Inn Ukiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Everett, General Manager at Hampton Inn Ukiah, responded to this review
16 October 2011
I have had opportunity to read your evaluation of your last stay as compared with this stay, and am sorry to see that the customer service that you have come to expect from our hotel staff was not present. I apologize that I have not been able to respond to your comment until today, I have been away from the hotel for the past ten days. My front desk supervisor briefed me on the issues you faced during your stay, and said she had spoken with you in the morning at time of your check out. I assure you that the front desk staff will be addressed as to your wake up call, which I am aware is so important! Her attitude towards you, our guest, will be addressed as well. Bad behavior towards our guests will not be tolerated by myself or by our ownership. This has been an unusually busy summer for us this year and during this time it is sometimes difficult to accomadate a guest room placement preference because of a guest date extension (stayover) or unavoidable maintenance issue that may have come up. On a normal basis, we always look at guest preferences when assigning rooms, but rooms are assigned morning of guest arrival because of this reason.

I do sincerely apologize for our customer service failure. I am always looking for ways to improve our guest experience, and any failings that we might improve on. Thank you for making me aware of what happened to you. I hope that you give us the chance to rectify your unhappy stay with us. This is most certainly not up to our usual standard as a Hampton brand hotel!

I would be pleased to speak with you now that I have returned, and would love to welcome you back to Ukiah at Hampton Inn.
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Additional Information about Hampton Inn Ukiah

  • Ukiah Hampton Inn
Address: 1160 Airport Park Blvd, Ukiah, CA 95482
Price range (per night):* INR6,161 - 9,242

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