Every February, I attend a conference in the area. I have always stayed at the Comfort Inn - which I have rated a solid 4 dots. However, over the past couple of years they have failed to meet my expectations in a couple of areas (see my review). In scouting my hotel for this year I decided to take a chance on the blind bid at hotels.com. The result was a very reasonable rate at the Holiday Inn Express. After reading some of the negative reviews, I was convinced I was going to have a negative experience.
It could have started off badly. As I pulled off the freeway and headed in to the parking lot, I noticed there was a Travelodge sign attached over the Holiday Inn sign. However, the check-in clerk assured me that it was the same owner and staff, just a name change and that my paid reservation was ready. I was given a non-smoking room (one of my fears was that the cheap rate would entitle me to a smokers room - based on previous reviewers experiences). The room was very large and very clean. Thus allaying yet another fear from other Trip Advisor reviews.
I am a very light sleeper, so I am always concerned about road noise. However, I did not notice any traffic noises emanating from the freeway. There was, however, considerable noise given off by the heater/ac unit. Enough to require me to have it off if I was attempting to sleep. Fortunately, the area was having an uncharacteristic heat wave and I was able to warm the room before sleeping and the temperature maintained fairly well.
The breakfast is the standard Costco bulk pre-manufactured items most of us have come to expect from this style of hotel/motel. The items were prepared properly and presented in an appetizing manner. I also did not have anyone's dog trying to beg table scraps from me - which was definitely a plus (see Comfort Inn review).
I would rate this hotel 3.5 if that were possible. If I can get another nice rate next year I will definitely think about staying here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC