This motel is sheer hell on wheels. Starting with the staff of very rude & condescending women. The night clerk is a nightmare to deal with. She tossed my credit card down the counter & it fell on the floor: she snickered like an evil witch and did not apologize. The morning clerks weren't any better. I complained about the prostitution & partying going on upstairs and was told if I didn't like it I could leave---after having paid for a full week and they denied refunds. When I called the night clerk about the same prostitute upstairs, night clerk hung up on me. It's cheap but it's really not worth it. Parties & drug deals between rooms every night. Then there's the TV's that hit you from every direction: after 11pm & until 4:00am TV's start blaring from all directions & the walls are thin as paper. DON'T EXPECT TO GET ANY SLEEP HERE! The staff looks like escapees from a mental institution. Their attitude is much worse than I can begin to explain. If the partying made my stay hell, the clerks were the straw on the camel's back. I do not recommend this to anyone; I might send my worst enemy and my mother in law here, that's about it. If you're a drug dealer or a prostitute then this is the place for you.
- Key Hotel Tustin
