Unavailable staff! Bugs in the room! TV sound goes off and won't come back! Staff was unfriendly, clerk stated "Oh Dear God" when asked to verify something for me. Very Rude! Pool was drained and in need of repair. Still had to pay even though I didn't sleep there after encountering all the bugs. Waited 1/2 hour for desk clerk that would be back in 15 minutes on two different occasions. Should have known when the first thing I say while waiting for clerk to return was a mouse in the front driveway.

These crooks take advantage of the fact that one cannot see the property when booking online. We booked and paid for 3 nights in advance but when we got there it was so dark, rundown, depressing with small TV and no in-room internet that we ended up checking in to a charming hotel down the road for about the same price! The manager did not refund our money and turned outright hostile.

I received a free stay due to a timeshare presentation, this was during Labor Day weekend ,so the town was extra busy due to busloads of tourists. When my friend and I arrived we were enchanted by the way the property sat a midst the tall pine trees. The Receptionist was very informative and pleasant. Our room was located away from the crux of the other cottages, but not far from the road. The room was very basic, outdated, clean but worn. During the day the sun was shining and the temperature was warm enough to wear shorts but at night it would get chilly. The old wall unit served I do not know what purpose because when we would return to the room at night we tried all the knobs to get it going only to find out it was unrepairable.We had just come from White Water Rafting so we did not bring coats and jackets. By this time the office was closed and no one was at the front desk. Most of the other lodges and hotels were booked due to the heavy tourists so we had to stick it out by layering ourselves with sweaters. The tv only had a few channels but who goes to Tahoe to watch TV. The next day we discovered some wierd ant like looking bugs in the bathroom but since we were next to all the pines we figured they slipped in through the pipes or Heater. The advantage of this place is across the street is the beach. Other than that it was ok for the resting and bathing of the few hours that we were actually in the room and for the fact that it was for free so I guess you do get what you pay for... Hee hee hee

I was traveling with my wife, and although we didn't plan on stopping at Tahoe, we decided to do so at the last minute. We stopped at this place because of the "dogs are welcome" sign, and were lucky to get their last room. The place is not luxurious, but it definitely worked for the price. The service we received would match any five-star hotel, the front desk seemed to be highly intelligent and very friendly. The amenities could definitely use updating, but we weren't in Tahoe to watch TV, it was too beautiful outside.