First of all, this hotel is a dump. Everything is beyond dated, the place smells bad, and it's vastly overpriced. My main problem, however, is that the staff was unwilling to accommodate our cancellation request. We were military traveling on orders to nearby Moffet Federal Field, and the opportunity came up to get home a day earlier. We called to cancel our reservation, but were told that the 24-hr cancellation policy was firm. The front desk clerk said the manager wasn't available on the weekend, so she left a message for him. We waited for over an hour to hear back from him, only to be told they would meet us half way and only charge us for two of the four rooms. This was unacceptable to us, so we were all forced to spend another night away from our families in a dump of a hotel. One of the guys in our group is deploying within the next two weeks, so it was especially important to him to get home to see his family. We think all of this information was passed to the manager, but we never actually got to talk to him ourselves. There is definitely nothing "Quality" about this inn, and no one from my unit will stay here again. They had our business for one night only, but they have lost any and all future business from us. Avoid this overpriced, low-quality inn!

very decent place. I stayed 1.5 weeks. rooms are clean.. no issues.. bit inside and nothing quickly around to eat.. bit expensive too.

The original hotel I booked with this chain had a maintainence issue so they contacted me and informed me that they changed me over to this place. Not a good area, not a clean hotel, not professional management, no towels in room, uncomfortable beds. Only for a night- Thankfully!

I normally stay at more "upscale" hotels when on business, but high ratings from other tripadvisor reviews encouraged me to try this hotel. The room was quiet, clean, nicely appointed, everything worked, the bed was comfy, it had a frig and a microwave, and the staff was exceedingly helpful and friendly. It was every bit as nice as many hotels I've paid double the money for, and better than some of them.

I'll be back. A real bargain.