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Ramada Inn Silicon Valley – reviews, photos

2.5 of 5
1217 Wildwood Avenue, Sunnyvale, CA 94089
Hotel amenities
Ramada Inn Silicon Valley
Ramada Inn Silicon Valley
Ramada Inn Silicon Valley
Ramada Inn Silicon Valley
Ramada Inn Silicon Valley
Ramada Inn Silicon Valley
Ranked #25 of 36 hotels in Sunnyvale
3.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    6
    16
    10
    8
    10
Date Rating
Ventura, California
1 review
“Good deal for the money”
5 of 5 stars Reviewed 6 December 2011

My husband and I stay at this location for well over a year whenever we visit family up north. Sure, it's not a fancy, 5-star hotel, but we're not stuck up folk who are picky. One of the main reasons we stay here are for the beds! They are so comfy!! Another reason we stay here is because it is pet friendly. Our dog is like our baby and we take him everywhere with us, so this is a big plus for us! Of all the times we've stayed here, there was only one time where the customer service was unsatisfactory. Luckily the next time we went, there was a better manager working the desk who knows her stuff. Overall, it's not a bad place to stay and we'll gladly stay there again for the upcoming holidays.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jacinta S about Ramada Inn Silicon Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miho T, Manager at Ramada Inn Silicon Valley, responded to this review
21 December 2011
Dear Jacinta S,

Well stated! Thank you for posting your review on Tripadvisor. We are definitely not a fancy 5-star hotel and certainly we can't be! However, we pride in friendliness of staff as well as the cleanliness of the guestrooms.

We are pleased to learn that you enjoyed our "Serta pillowtop Mattress" and had comfy sleep. We know the trend of people traveling with their pet that we contnue to welcome "woof" and "meow" to this hotel.

Should you return to the area, we look forward to welcoming you back. We appreciate your business!

- Management
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california
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“1960s timewarp - yes a dump”
1 of 5 stars Reviewed 1 November 2011

they have not done anything with this hotel in 40+ years. It still looks like the 1960s Holiday Inn from the outside, rooms are old and worn out on the inside.

Smell inside the room is like my 90 year old grandmothers house -yuck
Ants in the bathroom
TV very old - remote long gone and replacement remote only does volume/channel
Hair dryer 20 years old and overheats and shuts down
Ice machines are broken
furniture was probably updated in the 70s
shower is very old
water smell like they are pumping sewage into it.

Question is: What are they doing with all the money they are taking in, because not a dime is going back into this dump.

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask grantedtravel about Ramada Inn Silicon Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miho T, Manager at Ramada Inn Silicon Valley, responded to this review
10 November 2011
Dear grantedtravel,

Thank you for taking the time to post your review about recent stay with us at Ramada Silicon Valley. Your business is important to us and your comments will be addressed to our management staff as well as the owners of the hotel.

We sincerely apologize for not meeting your expectations during your stay. We, here at Ramada Silicon Valley, strive to provide friendly service and cleanliness of the rooms, which we failed to provide to meet your expectations. With this said, please accept our apologies.

Thank you for your time and business.

- Management
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“IF YOU LIKE "FILTH" AND "DISEASES" STAY HEAR”
1 of 5 stars Reviewed 29 October 2011

I stayed here by making a booking mistake through Hotwire. The photos on the Hotwire site must have been 20 years ago when the hotel was first opened. When I got to my room, I notices that the room smelled mildewed and after inspecting closer, found that the vents in the bathroom were clogged with dust and dirt. I didn't even take off my shoes while in the room because the carpet looked as if a mechanic had taken oily car parts and laid them out. No joke the carpet was that filthy. The coffee pot looked as if it had not been cleaned only emptied and returned for the next guest. The AC worked but the heater never did and it was pretty chiily when I was there. The bed was never changed only made up, how do I know? There was a stain on the sheets and the sheets the next day had the same stain. Avoid this place unless you want to sleep in filth and hear low life people making noise all night.

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Brian E about Ramada Inn Silicon Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miho T, Manager at Ramada Inn Silicon Valley, responded to this review
11 November 2011
Dear Brian E,

Your feedback, positive or negative, is important to us to strive the best and friendly customer service and to provide clean and economical guestrooms to make every guests' stay a memorable experience.

It is apparent that we didn't meet your expectations during your recent stay with us; with this said, we sincerely apologize for the less than satisfying stay.

We appreciate your time and business.

- Management
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San Jose, California
1 review
“Customer Very Rude!”
1 of 5 stars Reviewed 23 October 2011

I and my girlfriend stay there for one day and they make a mistake on the room. Instead asking us nicely to the front desk to resolve the problem . A very young lady, just knock on our door demand to report to office imediately. Sound like we are sneaking in or something. My girlfriend was mad. So I checking out right away and still pay for a full day. This would be my last I will ever go to this hotel again!

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dan L about Ramada Inn Silicon Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miho T, Front Office Manager at Ramada Inn Silicon Valley, responded to this review
25 October 2011
Dear Dan L,

Thank you for taking the time out of your busy schedule to post your review on Tripadvisor. We sincerely apologize for the unpleasant stay with us.

According to our records, one of the front desk trainee didn't follow the proper procedure. With this in mind, please accept our apology. We will retrain our front desk to ensure customer satisfaction as it is our number one priority.

Please also know that a credit had been issued to your account. Feel free to contact me if you would like to discuss further. We sincerely apologize again for the unpleasant stay.

- Management
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Portland, Oregon
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Okay”
3 of 5 stars Reviewed 21 October 2011

The room was adequate but the carpet had huge stains, sink kept backing up and no place to recharge phones or laptop. The plugs that were there had extension cords plugged in.
The staff was pleasant. Breakfast was pretty plain. Had dinner at the restaurant and
even though we were there before eight felt like staff was waiting for us to leave.
We won't stay there again.

Stayed October 2011, travelled with family
Was this review helpful? Yes
Ask Ruth L about Ramada Inn Silicon Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miho T, Front Office Manager at Ramada Inn Silicon Valley, responded to this review
26 October 2011
Dear Ruth L,

Thank you for the review about your recent stay with us. We were sorry to learn that we didn't meet your expectations and wouldn't consider staying with us again in the future.

Your feedbacks, positive or negative is important to us to improve our daily operations and meet every guests satisfaction. Your comments will be addressed to our General Manager as well as the owners.

Being an exterior corridor property as well as an older property, we constantly shampoo the carpets; however we are also aware of the current condition of the carpets that we are planning to install new carpets slowly, but surely in the near future. In regards to the sink, we hope you had let us know during your stay so that our maintenance staff would had been happy to fix the problem immediately.

Limited access to the electric plugs is a new issue to all the hotels as many travelers now travel with multiple electircal devices. We sincerely apologize for the inconvenience that may have caused you in result of a limited number of plugs in the room.

As for the restaurant, "Kyora Restaruant" on site is operated by a separate management and it is not part of the hotel.

Ruth L, thank you again for your time and business.

- Management
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Additional Information about Ramada Inn Silicon Valley

  • Ramada Inn Sunnyvale
  • Ramada Sunnyvale
  • Ramada Silicon Valley
  • Sunnyvale Ramada
Address: 1217 Wildwood Avenue, Sunnyvale, CA 94089
Price range (per night):* INR3,622 - 5,183

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