I stayed at the Posada Royale Hotel and Suites in Simi Valley in order to visit the Reagan Library, and the hotel is located just a couple of miles from there, so it is very convenient for that purpose. The hotel I stayed in at Los Angeles had given me the wrong directions to Simi Valley, and I had to call the Posada Royale to inform them I would be very late, and for help in finding them. My first experience driving on Los Angeles area freeways. The desk clerk, Erin, provided perfect direction over the phone, despite being busing checking in guests. When I finally arrived, I found that the only room still available would require carrying my luggage up several steps, and it was a double queen, rather than the king I had reserved. The assistant desk clerk, Danny, who had been off duty for over an hour, volunteered to carry my suitcases up the short flight of steps for me. The next morning, when I spoke to the clerk, Courtney about the mixup of the previous evening, she upgraded me to a king suite, 101-closest to the handicapped parking spot! The room was very spacious, clean, and comfortable. I slept very soundly all three nights. The furnishings are a little dated, but still nice, and everything worked. I had high-speed wired internet in my room, and wireless in the public areas of the hotel. As for the TVs, both worked OK, they are connected to Lodge-Net, which is a third party television service provider for the hotel industry, and I blame the poor reception on them, rather than the Best Western. They served a great buffet-style breakfast each morning as part of the room rate. What really set this hotel apart from many others at which I have stayed was the quality of the staff. I received better service at the Best Western Posada Royale than I have at some five star hotels around the globe! Every concern was efficiently and satisfactorily resolved in minutes, laundry service was excellent, and the staff were all friendly and helpful. Again, Courtney excelled with recommendations on dining (try Barton's Steaks or Palapa's Mexican Grill, both on Los Angeles Avenue!!!), directions to local shopping etc.. The employees of the Posada Royale truly went above and beyond to accommodate my needs, and set a higher-standard in hospitality! The final positive about this hotel is when I checked out, my bill for three nights, breakfasts, laundry, and all the the quality service was only 2/3 of the cost of my stay for one night in Los Angeles!!! I am an extremely discriminating traveler, and highly recommend the Best Western Plus Posada Royale Hotel whenever you find yourself in the area of Simi Valley, California!
Room Tip: all rooms are spacious, suites are quite large; many with balconies overlooking the pool area
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