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Fairfield Inn & Suites Santa Rosa Sebastopol – reviews, photos

2.5 of 5
1101 Gravenstein Highway South, Sebastopol, CA 95472
Hotel amenities
Fairfield Inn & Suites Santa Rosa Sebastopol
Ranked #1 of 2 hotels in Sebastopol
4.5 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    37
    28
    7
    5
    1
Date Rating
Mesa, Arizona
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Great hotel in my hometown”
5 of 5 stars Reviewed 11 February 2012

This was my first ( and maybe last ) time staying at this property in my home town of Sebastopol. I had stayed here many times over the years visiting my mom when the hotel was a Holiday Inn Express. I am happy to say that the change in brand and management has not impacted the service in the least. Property is immaculately clean, beds are comfy with fresh white bedding, and comfy pillows. Liked the coffeemaker and fridge in room- perfect for stashing those bottles of wine and snacks you pick up while touring the western end of Sonoma County. My apologies to any guests who were inconvenienced by my huge moving truck taking up the back parking spaces- but the house was not full so I was able to aptly park my U-Haul overnight. This was a quick overnighter- but a good night's sleep in a quiet room was well worth it! Nice selection at the morning breakfast.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kate B about Fairfield Inn & Suites Santa Rosa Sebastopol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
2 reviews
8 helpful votes 8 helpful votes
“This Hotel is doing smoking Scam!”
2 of 5 stars Reviewed 31 January 2012
8
people found this review helpful

We stayed here on our way back from a vacation.
2weeks later the charge my visa $250 for a smoking fee and we dont smoke!
Called the hotel and was atacked on the phone by the manager! Who wont discuss the matter and doesnt care what we have to say! This si a total scam ! If they know you are fro out of town the will hit your card and there isnt anything you can do about it !
Warning this is new scam by california hotels and nthere are reveiws about this all over the internet! This hotel is on the top of the ripp off list!

Room Tip: make sure you have manager sigh off that your room is smoke free! If you dont she will charge you $2...
See more room tips
  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jim s about Fairfield Inn & Suites Santa Rosa Sebastopol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Lok, Owner at Fairfield Inn & Suites Santa Rosa Sebastopol, responded to this review
7 February 2012
Jim S. – I understand your frustration and anger on receiving your credit card statement and seeing a $250 charge from our hotel. The fact is we are a totally and completely nonsmoking hotel so it is very easy to smell cigarette smoke or see cigarette butts when housekeeping walks into a guestroom. We have signs at all the entrances to our hotel that clearly states we are nonsmoking and your keycard holder clearly states “We are committed to a nonsmoking environment and you will be charged $250 if you smoke.” But, that does not usually deter anyone from smoking in a room if they want. This is not a scam by our hotel or any other California hotel , and I ask you to show me where you have read about something like this happening else where. So it comes down to this, there was something about your room that led us to believe either you smoked in there or someone visiting your room smoked in there. We can only go by what we smelled and saw. I would like to reiterate that we are reasonable people, and we look forward to working out problems with our guests not compounding them.
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Fayetteville, Arkansas
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Well done -nicely refurbished”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Nice clean rooms, great free breakfast, good location. Fitness room could use more equipment but hardly an issue to keep you away

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask A_Light_Sleeper about Fairfield Inn & Suites Santa Rosa Sebastopol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danville
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed 2 January 2012

This hotel has very nice rooms with new and updated look. Don't look at the old reviews, this is now a Complete different hotel.
Sebastopol is also a charming little town

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peter_Montpel about Fairfield Inn & Suites Santa Rosa Sebastopol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MD
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Wonderful Stay/Great Value”
5 of 5 stars Reviewed 14 December 2011

My wife and 2 boys stayed at this hotel for three nights during a family get together. The location is perfect, the rooms were up to date and very clean, service was excellent, nice perks. The free breakfast was a huge plus for us as this is a big money saver with a family of four. The breakfast included waffles, cereals, eggs, bacon or sausage (rotated), bagels, danishes, oj, and other items. There was a heated outdoor pool and hot tub but it was too cold for us to use them. I did make use of the workout room - had a treadmill, stationary bike,Step machine, and a workout apparatus that had chest, leg, arm exercises - the machines were a bit antiquated...but who cares. All in all I am very glad we chose this hotel and we will definitely return.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Fairfield Inn & Suites Santa Rosa Sebastopol

  • Fairfield Inn Sebastopol
  • Holiday Inn Sebastopol
  • Sebastopol Fairfield Inn
  • Sebastopol Holiday Inn
Address: 1101 Gravenstein Highway South, Sebastopol, CA 95472
Price range (per night):* INR6,889 - 12,546

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Fairfield Inn & Suites Santa Rosa Sebastopol
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