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Extended StayAmerica Santa Rosa North – reviews, photos

2.0 of 5
100 Fountain Grove Pkwy., Santa Rosa, CA 95403
Hotel amenities
Extended StayAmerica Santa Rosa North
Extended StayAmerica Santa Rosa North
Extended StayAmerica Santa Rosa North
Extended StayAmerica Santa Rosa North
Extended StayAmerica Santa Rosa North
Extended StayAmerica Santa Rosa North
Ranked #24 of 27 hotels in Santa Rosa
2.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    0
    4
    5
    2
    8
Date Rating
Sonoma County
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Good location, great internet rates, challenging internet”
3 of 5 stars Reviewed 23 July 2010

I have stayed at this property several times and each time I have challenges with Internet. Not sure what the problem is but I have tried three times to write this review and the internet signal keeps going in/out. The front desk staff are trying their best to provide guests with a good experience but they can only do so much with the property/owners they represent. Much better location than the Extended Stay Hotel in South Santa Rosa which is in a MUCH less attractive area. This is a great location if you like to walk as the hills of Fountaingrove provide a good bit of exercise and you may spot a fox or deer on your walk. For a yummy and satisfying bar or dining experience, walk across the street to The Fountaingrove Inn.

  • Stayed July 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
“expect tossing and turning and morning backaches - look elsewhere for sleepable beds”
2 of 5 stars Reviewed 2 July 2010

Pros:
-located right off the 101, this ESA is well connected to santa rosa businesses and wine country attractions
-each room has a kitchenette with cookingware, refrigerator, stove, tv, and air conditioning
-towel service is generous

Cons:
-stiff mattresses and pillows that make it extremely difficult to get a good night's sleep
-musty smelling carpets on unrennovated floors/rooms
-spotty and slow internet
-inconsistent cleanliness - trash and dirty towels will stockpile overnight in hallways
-unreliable staff - nice over the phone and in person but drop the ball in following up concerns
-older appliance models with problems not addressed before rooming customers

bottomline: if you care about getting some sleep while traveling, do not come here. there are a ton of hotels in santa rosa who offer deals and much more reliable amenities and service

Stayed May 2010, travelled on business
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“Great location North Side of Santa Rosa”
3 of 5 stars Reviewed 29 October 2009

This is a reasonably priced, good location. It is quite and for someone having to be in Sonoma or Napa county for a week or more, it is a good value. It is not a luxury wine country stay, it is what it is - quite, safe, clean. DO NOT MIX this one up with the South Santa Rosa location, that one is in a very bad part of town and not comfortable at all.
I can drive to Calistoga (Napa County) in 35 min from here or Healdsburg / Dry Creek area in 20 min. When you are here, you are off of 101 a few blocks, at a day time busy intersection but was very quite at night and no problem getting a good night sleep.

  • Stayed October 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pasadena
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good value & pleasant stay”
4 of 5 stars Reviewed 24 August 2009

We stayed here 3 nights when visiting Santa Rosa & Windsor for a triathlon. I really wanted somewhere to stay with a kitchen and this hotel was perfect. Decent sized room (we were able to store our two bikes in our room with no problem), clean, good sized bathroom, and the kitchenette was great (full sized fridge, coffee maker, microwave). It met all our expectations for the price.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cleo_lucky about Extended StayAmerica Santa Rosa North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCa
1 review
2 helpful votes 2 helpful votes
“Avoid”
1 of 5 stars Reviewed 1 September 2008
2
people found this review helpful

We have family in Santa Rosa and have stayed at most (every) hotel in the area the past several years. Santa Rosa is very seasonal and reflects so in the rates (big overflow from wine country tourists). Booked at Ext. Stay America NORTH because of availability. If you had no other place to sleep, it would do. Avoid. VERY, very overpriced. One queen bed, rock hard. Two
rock hard pillows. T.V. was below the bed line. Carpet was pulled up in the hall. Should have been worth a $50.00 a night motel in the middle no where, but at $139.00 !!! they deserve this review.

Stayed August 2008
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Manager-SRN, Hotel Manager at Extended StayAmerica Santa Rosa North, responded to this review
20 March 2009
"Thank you for taking the time to make us aware of your experience at Extended Stay America Santa Rosa - North. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology.

We understand that you have many lodging options, so we strive to set ourselves apart from the competition by offering clean, comfortable suites at an affordable price. We know that a comfortable bed is our guest's most valued amenity, which is why we poll our guests on their satisfaction with our bedding. Although our company regularly invests in bedding upgrades, including pillow top mattresses, to respond to customer preferences, we need to keep getting feedback like yours in order to steer us in the right direction. I assure you that my hotel and all Extended Stay Hotels will continue to invest in our guest's comfort.

Let me assure you that your experience is certainly not typical, and that we have put in place measures to ensure that the type of stay you had won't be repeated. Again, I apologize and promise you that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don't hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again if future travels will bring you into our area."
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Additional Information about Extended StayAmerica Santa Rosa North

  • Extended Stay Santa Rosa
  • Santa Rosa Extended Stay
Address: 100 Fountain Grove Pkwy., Santa Rosa, CA 95403
Price range (per night):* INR5,097 - 6,497

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