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Holiday Inn Santa Monica Beach At The Pier – reviews, photos

3.0 of 5
120 Colorado Avenue, Santa Monica, CA 90401
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Holiday Inn Santa Monica Beach At The Pier
Ranked #19 of 34 hotels in Santa Monica
4.0 of 5 stars 443 Reviews
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443 reviews from our community

What travellers say about this hotel
  • Third street promenade(12)
  • Very clean(8)
  • King bed(6)
  • Partial ocean view(4)
  • Friendly and helpful(4)
  • Front desk staff(3)
  • Would DEFINITELY recommend(3)
Traveller rating
    96
    211
    85
    31
    20
Only show reviews for Family (92) | Couples (146) | Business (35)
Date Rating
Canyon Lake, California
Senior Contributor
34 reviews 34 reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Great location and service”
4 of 5 stars Reviewed 22 January 2012

I had a work project a few blocks away at the Santa Monica Police Department. The location of this hotel worked perfectly for me because I could simply walk to work and back everyday. As a Platinum, I was treated very well. I was pleasantly surprised when I checked in because they said that there is no charge for parking when you're Platinum. The rooms are, as some have said, not large. They are also not very new. But the TV is new, the bedding is good, and I got a good night's sleep. The hotel looks north and south so you don't really have a true view of the ocean, but the room I had did have a partial view looking north toward Malibu. The hotel is about a block from the pier and there are lots of places to walk to and eat at nearby. The service here was very good. I asked for a very late check out on the last day and was given it at no additional charge. I had dinner each evening in the hotel bar/restaurant. I highly recommend the caesar salad with grilled salmon. One of the greatest parts of the hotel was the bartender, I believe her name was Eugenia. She was there each night, and remembered what I wanted to drink each time I came back. She was very personable and said she's been with the hotel for about 20 years or so. Having good people who make you feel "at home" is a big deal when you're away from home all the time. The only complaint I had about this hotel was the sink in the bathroom. If you've read reviews from me before, you know I how much I hate the older "low" level vanities. If they'd re-do the bathrooms in the hotel rooms, it would have been much better for me. But I'd probably still stay here again anyway.

Room Tip: Rooms on the north side and on the higher floors have a partial view of the ocean. Rooms on the sou...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Engineer911 about Holiday Inn Santa Monica Beach At The Pier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal Mujtaba, Manager at Holiday Inn Santa Monica Beach At The Pier, responded to this review
6 February 2012
Hi Engineer911,

Thank you for taking the time to review our hotel. First and foremost, thank you for being a Platinum Priority Club member with us. We love it when members stay with us and appreciate any and all feedback we recieve. I'm glad that you found our location and service to be great. Creating great hotels that guests love is something we constantly strive to achieve. We aim to always provide the highest level of customer service to our guests and we are truly grateful to have someone like Eugenia who provided you with a home away from home experience.

Thank you for staying at our hotel and we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brisbane
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Fantastic location, small rooms”
4 of 5 stars Reviewed 20 January 2012

It is a very convenient place to stay but Rooms are somewhat small and dated. I would still return for short stays.

Room Tip: Our room faced Colorado avenue and had a side view of the beach. It was somewhat noisy but overall O...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask fmmcoplan about Holiday Inn Santa Monica Beach At The Pier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Been twice and would return”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Myself and my Husband have stayed in the HInn Santa Monica on 2 occasions and have loved it both times. The room we were given on the second stay had a nicer view as the first looked on to McDonalds and unfortunately a lot of homeless people sleeping outside or hanging about at all times. I'm not bringing down the homeless people of Santa Mon as they have to have somewhere to go but it's not necessarily the view you want from your room, so the 2nd room which although looked over the freeway, you could also see more of the beach. There was one member of staff who was fantastic and was either the Manager or the supervisor as seemed to be the one who resolved any issues. Most of the other staff were also very helpfull but didn't seem to have a good grasp on English (or should I say Scottish, which we are haha). We got the courtesy bikes on our second stay, which was a grea way to spend a day in the sun. The location would have been given 5 but as I said at the front of the hotel there was quite a few characters hanging about and if I was on my own I would've felt quite intimidated walking past.
One disappointing point was the Bathroom and the lack of toiletries, I don't think we even got any shower gel on either occasion, but did get soap and body lotion which is unusual.
The bed was amazing and very very comfortable, as where the chairs and loungers in the room.

All in all a lovely hotel, with a few minor issues in the rooms but nothing to worry about as the plus' outweighed the cons'.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Perfect location”
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

The hotel has a perfect location, just steps from Santa Monica´s pier and 5 min walking from the main street.
Private parking, but there is a charge.
Rooms are spacious and so cleaned.
Staff very attencious and helpful.
Easy to reach from the highway, and just 20 min from Los Angeles Downtown.
Breakfast not included in the room rate, and it´s expensive.
5 blocks away there´s a Denny´s that offers Express Menu for breakfast from U$ 5.
Internet is free, but the conection is slow.
Highly recommended.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RodrigoFB about Holiday Inn Santa Monica Beach At The Pier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Location,Location”
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Standard accommodation in a great location.
Hotel rooms are what you expect nothing more but they do the trick. The location is however fantastic. Close to lots of restaurants, bars also good shopping within easy walking distance and plenty of people watching opportunities

  • Stayed July 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Lauren M about Holiday Inn Santa Monica Beach At The Pier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Santa Monica Beach At The Pier

  • Holiday Inn Santa Monica
  • Holiday Inn Santa Monica Beach
  • Santa Monica Holiday Inn
Address: 120 Colorado Avenue, Santa Monica, CA 90401
Price range (per night):* INR13,722 - 23,356

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Holiday Inn Santa Monica Beach At The Pier
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