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Ocean View Hotel – reviews, photos

3.0 of 5
1447 Ocean Avenue, Santa Monica, CA 90401
Hotel amenities
Ocean View Hotel
Ocean View Hotel
Ocean View Hotel
Ocean View Hotel
Ocean View Hotel
Ocean View Hotel
Ranked #21 of 34 hotels in Santa Monica
3.5 of 5 stars 282 Reviews
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282 reviews from our community

What travellers say about this hotel
  • Great location(11)
  • Third street promenade(4)
  • Front desk people(3)
  • Staff were friendly(3)
Traveller rating
    62
    96
    52
    32
    40
Only show reviews for Family (60) | Couples (69) | Business (32)
Date Rating
Horley, Surrey
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Great location”
4 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

I stayed for 4 nights as a solo female traveller in late September 2011. Although the hotel is not directly on the beach front, my sea-facing room with small balcony was very pleasant, spacious and clean. I did not experience any of the rowdiness or other unsavoury noises mentioned by others, though my stay was not on a weekend. But there was a certain amount of traffic noise. I would not have stayed in a room overlooking the courtyard, which is basically the car park. The staff seemed pleasant and helpful, though I had little contact with them. My only gripe was that the tea/coffee was not replaced daily. In terms of value for money I've certainly received much more for a lot less in other destinations, but Santa Monica seems to have a scale of its own when it comes to room rates. I chose the hotel solely for its location - the pier, beach and Third Street promenade with its excellent shops, bars and restaurants, are all accessible in minutes - as most days I visited friends in downtown LA, a very easy and cheap bus ride away.

Room Tip: Pay the extra and go for a sea-view.
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  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Sharon B about Ocean View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtorres1, Manager at Ocean View Hotel, responded to this review
2 February 2012
My name is Michael Torres and I'm the Rooms Division Manager at the Ocean View Hotel. I recently read your review & wanted to Thank You, for pointing out our exellent location in Santa Monica.

We are committed to doing our very best by providing the highest levels of customer service as well providing clean affordable rooms. We look forward hopefully being your choice of accomadations when you visit Santa Monica in the future.

Thank you for staying with us and have a wonderful day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manhattan
1 review
5 helpful votes 5 helpful votes
“Hotel rate changed upon arrival”
2 of 5 stars Reviewed 24 January 2012
5
people found this review helpful

This Hotel has a nice view on the ocean side rooms. However, two things troubled me about this hotel.

#1) We were promised a rate for a ocean facing room by a woman named Joy that would be the same rate as our original online reservation we had made several weeks prior. We thought this was really nice. We even wrote it down on our reservation printout. Upon our arrival however a Mr. Torres informed us that we could not have possibly had that conversation. This was despite both me and my wife recalling the conversation about getting the upgraded room for the same rate with the woman at the desk named Joy several days earlier. We were together at the time of this call, I remember quite clearly. He was very dismissive of us, in effect calling us liars. That he would continue to do this here on Trip Advisor is further disturbing.

#2) The amount of disruptive partying in the hallway just outside our room was very frightening. Sounded like a lot of rowdy young people partying and fighting. This took place on both nights we were there. Also with the very thin walls the room above us had a lot doors opening and closing and coming and going with what sounded like more 'intimate' activity than I have ever heard in a hotel in one night.

One staff member at the front desk named Rashad was indeed very nice, and really tried to be helpful. The room did have a very nice view of the ocean. Also the restaurant at the hotel next door to the north was very nice.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask Jeffrey S about Ocean View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtorres1, Manager at Ocean View Hotel, responded to this review
25 January 2012
Dear JeffreyS & MegHscales, Please allow me to introduce myself, my name is Michael Torres, I am the Rooms Division Manager at the Ocean View Hotel. I do apoligize we were unable to make your stay pleasant with us.

I do remember our conversation upon your check-in into our hotel. Your room reservation was made by yourself for a standard room on the internet this ruled out any human error on my staff behalf . But never the less I wanted to do my best to make you happy so, I offered you a Ocean View room for a small fraction of the price which you accepeted.

I do ask Tripadvisor to please remove this review from there website as we do not allow prostitutes as this reviwer claims. Also there is no way shape or form the guest on a floor above the reviewer can validad there was a prostitute in another guest room.

We are committed to our guest's satisfaction and take these matters very seriously. Tripadvisor, please remove this review from your website due to the repeaded false accusations from this reviewer.


Michael Torres
Rooms Division Manager
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Mendon, Vermont, United States
1 review
1 helpful vote 1 helpful vote
“An Excellent Beachside Place to Stay”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We stayed 6 nights at the Ocean View Hotel last week (mid January 2012). If you're looking for a "A" location in Santa Monica at a reasonable price, I recommend the Ocean View. It's across the street from the pacific ocean, two blocks away from world class shopping and walking distance to all things cool in Santa Monica - especially the pier with all its attractions.

The rooms were clean and the staff bent over backwards with any request. We had our 2 kids with us and this placed worked just fine. The front desk staff was especially kind, ask for Rashab, Joy & Jose and they'll be helpful.

Brad B. Vermont

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bradford B about Ocean View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtorres1, Manager at Ocean View Hotel, responded to this review
25 January 2012
My name is Michael Torres and I'm the Rooms Division Manager at the Ocean View Hotel. I recently read your review and im very happy you enjoyed your stay with us! I will convey to the front desk and housekeeping staff on a job well done as well.

We are committed to doing our very best by providing the highest levels of customer service and clean affordable rooms . We look forward being your choice of accomadations when you visit Santa Monica in the future.

Thank you for staying with us and have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Walls like paper, and extremely rude front desk personnel except for Rashad”
1 of 5 stars Reviewed 22 January 2012
5
people found this review helpful

I made a reservation for January 12, 2012, on December 5, 2011. I wanted an ocean view room, and a woman named 'Joy' gave me a decent rate, which I wrote on the printout of the reservation. When my husband and I got there, Michael Torres essentially told me I was a liar, that Joy "could not have given me that rate". I asked him how I knew her name, showed him my printout with her name (and a handwritten note saying what a 'joy' she was to deal with), and then Joy herself came out and also said I wasn't telling the truth. This made me angry, but we checked in anyway. I had no reason to lie. We'd flown from NYC, and were not unaccustomed to paying a lot of money for relatively little.
The walls were paper thin. There was a party of college aged kids, on our floor near our room, which included a fight and screaming; and a very busy (and loud) prostitute was apparently in the room above us. I can't guarantee she was a working girl, but she did have several different partners. Security is apparently not covered by their high rates.
Rashad, a man at the front desk when we checked out, was very nice, and very professional. They took $40 off our rate, but it was vile, and we left 4 days early, and relocated to a quaint landmarked motel, further inland. The view of the ocean from the Ocean View was lovely, but it is not beachfront. The veranda off the room was also nice.
But I would recommend this hotel to no one-- unless you're hard of hearing, or enjoy being called a liar when you check in. I can't blame them for the jack-hammering that went on at night (?!?) but it fit in well with my experience. What a terribly run, cheaply built hotel!!!

Room Tip: Go to another hotel.
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by MegHScales for Santa Monica
Ask MegHScales about Ocean View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtorres1, Manager at Ocean View Hotel, responded to this review
23 January 2012
Please allow me to introduce myself, my name is Michael Torres, I am the Rooms Division Manager at the Ocean View Hotel. I do apoligize we were unable to make your stay pleasant with us.

I do remember our conversation upon your check-in into our hotel. Your room reservation was made by yourself for a standard room on the internet this ruled out any human error on my staff behalf . But never the less I wanted to do my best to make you happy so I offered you a Ocean View room for a small fraction of the price which you accepeted.

I do ask Tripadvisor to please remove this review from there website as we do not allow prostitutes as this reviwer claims. Also there is no way shape or form the guest on a floor above the reviewer can validad there was a prostitute in another guest room.

We are committed to our guest's satisfaction and take these matters very seriously. Tripadvisor, please remove this review from your website due to the repeaded false accusations from this reviewer.


Michael Torres
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
“Average room; nice view. Worth it if you can get a deal.”
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The hotel itself is just a place to crash. The room was reasonably clean, but not sparkling. The staff was reasonably helpful, but not super friendly. But with the location and the view (for the ocean-facing rooms), if you can get a deal it's not a bad pick.

Hotwire had our ocean view room for $175/night or so. When I checked in the front desk person told me they normally go for $275/night or more.

Room Tip: Ocean view rooms have nice views of the pacific ocean, but are a little noisier because they look ov...
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jeremy R about Ocean View Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtorres1, Manager at Ocean View Hotel, responded to this review
8 February 2012
My name is Michael Torres and I'm the Rooms Division Manager at the Ocean View Hotel. I recently read your review and im very happy you enjoyed your stay with us! I do apoligize for the confusion of the room rates you seen on Hotwire. The Hotwire room rate you seen is a average room rate of the our hotel not a paticular room as our different room types we offer such as a Ocean View room that sells at a bit of a higher price.

We are committed to doing our very best by providing the highest levels of customer service and clean affordable rooms .

Thank you for staying with us and have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ocean View Hotel

  • Ocean View Santa Monica
  • Ocean View Hotel Santa Monica
  • Hotel Ocean View
  • Best Western Ocean View Hotel
Address: 1447 Ocean Avenue, Santa Monica, CA 90401
Price range (per night):* INR11,818 - 21,004

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