I had an awesome time staying at the Shore Hotel, such friendly and customer service oriented staff. The rooms were clean and fresh to stay in, the front desk staff were exceptionally friendly and of assistance. The best part of my stay was the 'above and beyond' service on my final afternoon even though i had already checked out of my stay. With a long flight to Australia ahead of me the staff provided me with a room for a pre-flight shower and preparation. This was unexpected and although not an everyday service offering of theirs, it is an indication of the service oriented nature of the staff. Helpful in every way, i couldn't have done the 14hour LA to Sydney flight without that shower! Cannot recommend them highly enough. Staying here is a must.
Room Tip: Great location if you want to shop on 3rd Street - right around the corner!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Pip O, Thank you so much for your review! What a pleasure it is to hear that you enjoyed your stay with us. We cannot wait to share your praises with the entire team on how they made your stay extra special. That's Shore Hotel! We aim for excellent service for each and every guest and to know that we exceeded your expectations means that we are on track! As you said, allowing you access to a room for a shower is not a normal service we provide but we had the availability and extended the courtesy to you because your comfort and convenience were first priority for us. I hope you had a safe and relaxing flight and we look forward to your next visit. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC