We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Santa Clara – reviews, photos

4.0 of 5
5101 Great America Parkway, Santa Clara, CA 95054
Hotel amenities
Hyatt Regency Santa Clara
Hyatt Regency Santa Clara
Hyatt Regency Santa Clara
Hyatt Regency Santa Clara
Hyatt Regency Santa Clara
Hyatt Regency Santa Clara
Ranked #12 of 32 hotels in Santa Clara
3.5 of 5 stars 223 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

223 reviews from our community

What travellers say about this hotel
  • Convention center(9)
  • San jose(6)
  • Very nice(4)
  • Room service(4)
  • Great America(4)
  • Internet access(4)
  • Front desk staff(4)
  • Light rail(3)
  • Flat screen TV(3)
  • Lobby bar(3)
Traveller rating
    56
    84
    49
    19
    15
Only show reviews for Family (37) | Couples (31) | Business (127)
Date Rating
Nashua, New Hampshire
Senior Contributor
32 reviews 32 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Great Customer Service, but hotel needs improvement”
3 of 5 stars Reviewed 13 February 2012

I've been staying at this hotel for over a decade. We have an annual show there in the convention center which is why we stay there. On a positive note, their staff is first rate. They are very helpful, knowledgeable and friendly. Having said that, the rooms are really "tired" and need to be renovated. I gave this feedback and was told that they redid the rooms in 2007, but the problem is that the used light colors and it shows all the dirt. They put me in the same suite for three years in a row and they have the same stained decorative pillows--it is gross. The meetings rooms were redone and those are nice and modern. The other area that needs improvement is their restaurant. The menu is very limited and the service is painfully slow and often you get something you didn't order. You would expect more from a Silicon Valley Hotel in my opinion.

Room Tip: Actually all of the rooms have good views here so there are really no "bad" rooms.
See more room tips
  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Christine S about Hyatt Regency Santa Clara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas
Top Contributor
102 reviews 102 reviews
Reviews in 29 cities Reviews in 29 cities
110 helpful votes 110 helpful votes
“Showing its age”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

This hotel is definitely showing its age. Upon entering the lobby, the hotel appears very upscale, but upon exiting the elevator and stepping into one of the hotel's hallways, you enter the 1990's again. But then open your door and step inside and you enter a renovated modern room.

The rooms are nice and clean, have a very small bathroom with little counter space, a small fridge and flat screen tv.

I would normally rate the Hyatt Regency 3 stars, but because of the ultra low prices, I'm bumping it up one star. I've stayed here several times, and each time I've paid around $60/nt. That is cheaper than the old motels arond Santa Clara University where I was looking to stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Anejo-y-Coca about Hyatt Regency Santa Clara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Senior Contributor
33 reviews 33 reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“Pleasant stay, and out of the way”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I was in town visiting Stanford and chose this Hyatt property a little out of the way from Palo Alto, rather than a closer property. Easily accessible via the 101 and, outside of traffic, very easy to get to. My room was away from the elevator and quiet - good size overall and clean. The bathroom was mid-sized with a good shower and closing double doors.

The check-in process was quick and easy - I didn't have a chance to sample the bar in the lobby, but it was busy each night I walked through. Parking was free, but Internet was not - if you're higher than Gold status in the Hyatt program it will be free for you.

Would stay here again for my next trip.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rbakken about Hyatt Regency Santa Clara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Senior Contributor
36 reviews 36 reviews
Reviews in 21 cities Reviews in 21 cities
89 helpful votes 89 helpful votes
“Hotel was fine”
4 of 5 stars Reviewed 4 February 2012

First time at this hotel. Place was clean outdoors and indoors. They have an open area bar outside the front lobby, which I thought was unique. The room was pretty clean, except for a little mold by the edge of the tub/floor. Front desk was quick to have room service bring some cups that I needed. Room has a small refrigerator, but does not get very cold. Good for keeping drinks cool. Breakfast buffett was very good (fruits, cereal/eggs/sausage..etc)

Don't link the bathroom sinks. Too high and forces you to ge gentle rinsing your face/brushing teeth because of splashing. (may be European style). Have to pay for WiFi.

Overall, pretty decent place. Would be happy to stay there again.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask x42384 about Hyatt Regency Santa Clara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Clara, California
1 review
“SFO Limo Driver & Hyatt Regency Staff”
5 of 5 stars Reviewed 3 February 2012

I have been a limo driver now for www.MySFOlimo.com for the past several years, and let me tell you there are alot of unhappy bell men at the front doors to hotels... This place on the other hand always has staff standing there with a smile ready to open the limo doors for my clients. From what my clients tell me the Hyatt here in Santa Clara has decent rooms and friendly staff, plus my clients like how its conveniently located near SFO.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AlexAdamo about Hyatt Regency Santa Clara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaniaDuke, General Manager at Hyatt Regency Santa Clara, responded to this review
21 February 2012
Thank you for the kind note about our service. It's always delightful to hear that our guests enjoyed their experience with their rooms and with our staff's hospitality. Thank you for your partnership.
Warm regards,
Dania Duke - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hyatt Regency Santa Clara also viewed

Hilton Santa Clara
4 of 5 stars 180 Reviews
Santa Clara, CA
Show Prices ABS:HotelCheckRates-d224358?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Santa Clara Marriott
4 of 5 stars 142 Reviews
Santa Clara, CA
Show Prices ABS:HotelCheckRates-d79980?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Hotel & Suites
4.5 of 5 stars 562 Reviews
Santa Clara, CA
Show Prices ABS:HotelCheckRates-d84767?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 32 hotels in Santa Clara, ranked by popularity »

Been to Hyatt Regency Santa Clara? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hyatt Regency Santa Clara

  • Santa Clara Hyatt Regency
  • Hyatt Santa Clara
  • Santa Clara Hyatt
Address: 5101 Great America Parkway, Santa Clara, CA 95054
Price range (per night):* INR5,769 - 21,284

Owners: What's your side of the story?

If you own or manage Hyatt Regency Santa Clara, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hyatt Regency Santa Clara
Show the lowest price for this hotel (from our partners)
Show Prices