I've been staying at this hotel for over a decade. We have an annual show there in the convention center which is why we stay there. On a positive note, their staff is first rate. They are very helpful, knowledgeable and friendly. Having said that, the rooms are really "tired" and need to be renovated. I gave this feedback and was told that they redid the rooms in 2007, but the problem is that the used light colors and it shows all the dirt. They put me in the same suite for three years in a row and they have the same stained decorative pillows--it is gross. The meetings rooms were redone and those are nice and modern. The other area that needs improvement is their restaurant. The menu is very limited and the service is painfully slow and often you get something you didn't order. You would expect more from a Silicon Valley Hotel in my opinion.
- Santa Clara Hyatt Regency
- Hyatt Santa Clara
- Santa Clara Hyatt
