I was so impressed by the kindness and friendliness of the staff and Mgr. at the hotel. Lovely smiles , friendly , efficient employees and beautiful fresh flowers greeted you upon your arrival. Every amenity was afforded us. The bed was wonderfully comfortable and so was the suite.
The only complaint I have was the loud traffic sounds coming from Milpas and Cabrillo and the homeless that gathered every day across the street, made me feel sad and uncomfortable. By late afternoon they became loud and boisterous. It concerned me enough to call the police and report it. The next day, one of these men was stabbed right outside our balcony on Milpas . 3 police cars and an ambulance arrived. Scary . The police seem ineffective to be able to do anything about it. The laws are far too lax in Ca. concerning vagrants.
Were it not for view of the homeless , that came along with the gorgeous ocean views, all would have been perfect, all 8 days of our stay.
The manager and all the employees are remarkably wonderful, helpful and truly kind, making your stay a truly pleasant one. Our thanks to all who made our stay so lovely. I highly recommend it , despite the homeless problem.
Room Tip: choose a room in the center of the hotel, quieter and see ocean from any floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC