This is the first time I have felt compelled to write a review although I have travelled extensively. This is mainly because of the title above and especially the fantastic service offered by the General Manager - Sylvia Lizarde. Having driven a long way in extreme fog in a small car with my family I was far from in the best frame of mind when I arrived. I was immediately felt welcome and no request was too much trouble. Being on a long trip value for money was essentail for me also and this was definitely the case. Within 5 minutes I felt relaxed and well cared for. On leaving the hotel I had a multitude of questions and requests as I was unfamiliar with the West Coast. Not only were all of them dealt with professionally but in a personal way. I have been lucky enough in the past to stay in 5 star hotels thoughout the US and Europe and have not received such service. in short clean,large-sized rooms with exceptional service at a great price. Enough said

It's like stepping back in time to a 1970's motor lodge. Check-in was friendly, but very inefficient. I sat and waited an hour (it was after 2pm), and had to remind the clerk twice to call housekeeping to confirm when the room was ready.

Small, musty rooms with mis-matched furniture and worn carpet, broken electrical outlets, chipped tub, etc.

The location is okay if driving, but there's nothing within walking distance.

On the plus side: free parking and free wi-fi. But the free "breakfast" consists only of coffee and pastries.

Normally I would say that this is an "average" motel. But when they are quoting rates of $160 a night, I have to downgrade to poor.

We didn't experience any of the issues mentioned on here. Yes it was typical motel style, basic, but we found the staff ok, plenty of parking and a great location on State Street.

We overlooked the pool area, which was reasonably landscaped and not at all busy.

Breakfast was indeed, pretty horrible.

This hotel has a great location on State Street, though it was the worst customer service i have ever experienced at any hotel. The front desk staff is horrible, absolutely horrible and just plain rude. The do not know the meaning of customer service. Very sad.
Additionally, the air conditioners in the rooms don not work, the rooms smells, and the bed are hard. You are better sleeping in your car than checking into this hotel. Trust me, if you check in, you will want to check out immediately.