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Days Inn & Suites Santa Barbara – reviews, photos

2.0 of 5
1601 State Street, Santa Barbara, CA 93101 (Formerly El Prado Inn)
Hotel amenities
Days Inn & Suites Santa Barbara
Days Inn & Suites Santa Barbara
Days Inn & Suites Santa Barbara
Days Inn & Suites Santa Barbara
Days Inn & Suites Santa Barbara
Days Inn & Suites Santa Barbara
3.0 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveller rating
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    34
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Date Rating
Santa Monica, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Worst Hotel Service ever experienced”
1 of 5 stars Reviewed 16 October 2011
2
people found this review helpful

This hotel has a great location on State Street, though it was the worst customer service i have ever experienced at any hotel. The front desk staff is horrible, absolutely horrible and just plain rude. The do not know the meaning of customer service. Very sad.
Additionally, the air conditioners in the rooms don not work, the rooms smells, and the bed are hard. You are better sleeping in your car than checking into this hotel. Trust me, if you check in, you will want to check out immediately.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask prezsteve about Days Inn & Suites Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Smelly, horrible would never go back”
1 of 5 stars Reviewed 10 October 2011
3
people found this review helpful

I'm not a very fussy traveller but found this place disgusting. We arrived late after a long drive down the coast and only because it was so late I would have walked out of the place. In fact I think we would have had a better nights sleep in the car. The room was really smelly-like damp-I think it was coming off the carpet. We hardly slept that night and I felt really itchy but I don't want to think about the possibility of bed bugs. We were both awake at 5 the next morning after a bad nights sleep, so we got up and left-I couldn't bear the smell in the room any longer. As we left we looked at the continental breakfast which consisted of a few sad, stale-looking croissants wrapped in cling film, we weren't tempted to try them. The coffee we poured was so horrible we immediately dumped it in the bin. I have nothing positive to say about this place and I wouldn't recommend it to anyone.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mrsdraper about Days Inn & Suites Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Santa Barbara, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Never again”
1 of 5 stars Reviewed 24 September 2011
2
people found this review helpful

First night we had a room on the 3rd floor off next to the elevator and overlooking the street.
We could hear everyone getting off the elevator (walls apparently not very thick).
The compressor on the refrigerator in the room was on the fritz, so every 30 minutes when it turned back on it was so loud it woke us up all night.
You could hear all the street noise from our room.
The flat sheets on the bottom of the bed (not fitted sheets) kept coming undone all night and we were basically sleeping on the mattress.
We got very little sleep and were completely exhausted the next day and asked for a new room.
We were moved to the back "cottage" area, which was thankfully more quiet and the refrigerator was not broken, so we were able to get more sleep.
However, the window curtains didn't close completely to block the light out and there must have been an outdoor light outside our window because it was shining in our room all night. Also the bed was very uncomfortable.
If you were forced to stay there I'd ask for a room in the back, but I would try to stay anywhere else first.
Only two pluses, the refrigerator was quiet large (bigger than dorm sized) and the location was convient to walk down state street.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 6 more reviews by eileenks for Santa Barbara
Ask eileenks about Days Inn & Suites Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milford, Massachusetts
1 review
3 helpful votes 3 helpful votes
“Mediocre accomodaations at premium rates”
2 of 5 stars Reviewed 11 September 2011
3
people found this review helpful

This hotel was formerly known as "The Prado Inn" and was always a pleasure to stay there. Since it was bought out by "Days Inn", the prices have almost doubled, and the service is halved. The rooms are clean, but nothing special. There is a nice pool, but again, nothing special. They supposedly offer a continental breakfast which starts at 7am. At 7:30am, there was nothing out except lukewarm coffee. When I rang the bell at the front desk, no one responded. After going back to the room and calling the front desk, I was told breakfast would be put out. When I went back down, there was a basket of plastic wrapped, two-day old rolls on the counter, with the same lukewarm coffee. I asked if that was it, and was told it was. No juice, no fruit, no cereal..... When I asked for hot coffee at least, I did get it, but with a serving of attitude which I was not expecting.
There is a fantastic boutique hotel across the street with comparable rates....that is where I will stay next time.

  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Chris H about Days Inn & Suites Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“stole my money”
1 of 5 stars Reviewed 19 January 2011
2
people found this review helpful

We where staying for a wedding at this location. I called gave name, number, credit card and stated we where part of the wedding group. They took all information. We flew 4 1/2 hours, then drove up 1 1/2 from LA and where told that we had canceled the reservation. We of course had not. They stated we were fortunate that they had a cancelation and could accommodate us. It was 4th of July weekend so new they had to be busy. The initially refused to give us the wedding rate but eventually with the help of the manager did this. We stayed the weekend 2 nights and payed our bill. At the end of August we received our credit card statements and had 2 separate charges from them. We contacted them and credit card company as well. The credit card company was unable to get them to refund the amount because the hotel was adamant that we did not honor their policy. We where able to find out that they had made the reservation under the wrong name. I continued to call the hotel and their billing service and never got a return phone call. At this point I am clueless how to recoup my 196 dollars (not small amount) . Others should be warned. The hotel is bare bones, mod clean, awesome location but obviously horrible service.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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Ask gagrl2 about Days Inn & Suites Santa Barbara
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Additional Information about Days Inn & Suites Santa Barbara

1601 State Street, Santa Barbara, CA 93101 (Formerly El Prado Inn)
Price range (per night):* INR6,721 - 10,026

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