I stayed one night at this hotel in January 2012. The hotel is quite large and has the look of a large apartment complex. The lobby is very nice, and overall the hotel is well kept up. The front desk staff were helpful and efficient, and in no time I was off to my room.
The room was very large, not unlike a typical room at an Embassy Suites. The property does look to be a bit older, although it is well maintained. The walkways outside the rooms look as if they've been resurfaced a few times.
When entering the room, it was darn near impossible to find a light switch in the dark. I stumbled around for a minute or so trying to get the light on. All of the wall switches have motion sensor lights for energy savings, which need to be pushed like a button. All of the lights are compact fluorescent (very common at hotels these days), and they are quite dim when they first go on.
The front room had a couch and a TV. The TV was an older thick CRT TV. The television in the bedroom was a newer flat screen model. I only used the one in the bedroom, and it worked well.
The free internet connected wirelessly with the password provided to me, but the speed was horrible, almost unusable, during the main evening hours. Later at night, around midnight, it performed much better - but I still only saw about 1mb/s download speeds. It seems that the line is not very high capacity for the likely number of users on the internet at the hotel.
There was a refrigerator and a microwave in the front room as well.
- Quality Inn Santa Ana
- Quality Hotel Santa Ana
