when we arrived to hotel it took us 2 hours to check in.no paper work from hotel .com was sent to the hotel!! so this delayed our check in. We asked for 1st floor and we asked for a 1bed and was given 2 beds, asked for 1st floor and they put us on the 9th floor, my wife is handicapped.
The air conditioner did not work, the toilet did not flush, the beddings were dirty and the pillows were like sheets of paper!! the phones did not work it was static and the tv does not work it is analog!!!
motel 6 gives you more amenities than this hotel. What a shame!
Do not stay here unless your desperate and I mean desperate I would not even recommend a homeless person to this place.
nothing positive.
- Santa Ana Plaza Hotel
- Plaza Santa Ana
