I stayed at this Doubletree for one night prior to flying home to the East Coast. The hotel is very nice with comfortable rooms and a friendly staff. They have a convenient shuttle, which allowed me to return my rental car and get a ride back to the hotel. They took me to the airport the next morning. My only complaint was with the internet service. I could not get a signal either wireless or with the cable service. Apparently, there was a technical problem. It was available in the business center.

I am Hhonors gold so breakfast was included. The Doubletree offers a nice hot/cold buffet in its restaurant, which was nice before the long trip home.

If you are in the area and want a clean comfortable place to stay this hotel is fine. It has no views and is not near anything but the airport and some of the major freeways which is all I needed. There are some great hotels in the area but for the price it is hard to beat this place. Good cookies at check in. Nice room with comfortable bed. Good internet service. Polite staff.

This is a very good hotel with a helpful front desk staff, nicely equipped fitness center, and a convenient location(within 3 miles) to popular places such as the Orange County airport, South Coast shopping plaza, and a wide variety of restaurants.

The guest room is a bit on the small side but is kept clean. The downside to this property is the $15 parking fee, which is excessive for a location such as this one. Luckily the room rates for this Doubletree are usually reasonable.

We stayed here for 3 nights for one of my BFFs' wedding. The wedding was taken place at this hotel. Honestly, living in Orange County for over 10 years, I didn't even know there's a hotel in this area. Since we've moved to OR/WA area recently, we had to book a hotel for that weekend. Because of bridesmaid's duties which would require me to be at the hotel by 5 AM, we opted to stay here instead of another hotel. I've never stayed at the Doubletree so I had no idea what to expect. Although I was told to expect chocolate chip cookies!

Honestly, it always boggles my mind why one chooses to be in the hospitality business if they don't understand what customer service means. We drove around in front of the hotel trying to find a parking spot or someone who works at the hotel to tell us where to go to park our car. No one was in front of the hotel, so we had to illegally park and we had to wait for awhile to finally find out that there's a parking below.

Check in was fast, so that's definitely appreciated, but what's with the unfriendly welcome? You're the first impression we get when we walk in, a bit of smile goes a long way. Over a few days, we did realize that that seemed to be the norm. No one was smiling, no one acknowledged you when you walked in/walked out, waited in the lobby; they glanced at you and looked away as soon as you caught their eyes. The funniest moment for me was probably when my friend, the bride, and the rest of us bridesmaids were waiting for our rides in the lobby, the desk people just hid behind their desks talking amongst themselves and shot glances at us once in a while. Okay, a "congratulations" to the bride to be may be nice, or even just a smile? The wedding is taking place at your hotel after all.

One incident worth mentioning left a very bad taste in my mouth. A lot of guests were flying in the day of the wedding. One of the bridesmaids had booked the room under her name and left a message w/ the front desk to allow her husband access to the room (she had checked in the day before). Due to bridesmaid's duties, she wasn't going to be around when the husband was going to arrive. She was promised there would be no problem. Apparently it was a problem. The husband and their baby couldn't access their room until we were back in the hotel that evening, hours later. They wouldn't give him a key despite providing his ID and whatever other info that was required. No one was willing to help besides the standard apology. Thankfully, they were able to bunk in their friend's room for a while or else he and the baby would be out in lobby for hours!

The room itself is decent, a normal size, typical business hotel. Bed was comfortable enough for a good night sleep although the walls are thin enough that I could hear neighbor's TV blasting late at night.

In room coffee is virtually undrinkable. Thank God for Starbucks near by (not in the hotel, you do have to drive).

The bride had a "suite" which I stayed in the night before. It's literarily just a two connecting rooms w/ one real bed and one pull out bed. I honestly wouldn't pay extra for this "suite."

Honestly, there's nothing spectacular about this hotel. We will opt for a different hotel when we are back in town again. The distance to SNA is probably the only plus here. Being a Hilton member doesn't give you any perks like some other hotels. And as much as I love chocolate chip cookies, they're not enough to make me want to come back.